Bsod stop: 0x0000001e

[churchib]

Hi all,

Hope someone can help - I've had two BSOD happen while doing nothing particularly demanding on the operating system. See below for information from Windows on the error:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=&quot] Locale ID: 2057[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 1e[/FONT]
[FONT=&quot] BCP1: FFFFFFFFC0000005[/FONT]
[FONT=&quot] BCP2: FFFFF8800C532CB0[/FONT]
[FONT=&quot] BCP3: 0000000000000000[/FONT]
[FONT=&quot] BCP4: 0000000000000000[/FONT]
[FONT=&quot] OS Version: 6_1_7601[/FONT]
[FONT=&quot] Service Pack: 1_0[/FONT]
[FONT=&quot] Product: 768_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]I guess you are able to see what my set up is from my profile, but if useful:[/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]
Windows Version: Microsoft Windows 7 Home Premium
System Name: HP Pavilion g6 Notebook PC
Processor Name: AMD A6-3420M APU with Radeon(tm) HD Graphics
BIOS Name: InsydeH2O Version CCB.03.61.31F.52
Video card Name: AMD Radeon(TM) HD 6520G
Installed Memory: 6.00 GB
[/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]Many thanks in advance for any help with this issue.
[/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]Regards,[/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]Ben
[/FONT]

 

[koolkat77]

Please follow http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html to grab all and upload a report here.

 

[churchib]

Apologies - here we go.

 

[koolkat77]

Make sure your dump logging is enabled.

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Check Write an even to the system log, and Automatically restart.
5. In the Write debugging information list, click Small memory dump (256k).

Location of Dumps:
C:\Windows\minidump

 

[churchib]

Thanks - I've done that. Are there any other recommendations - do I now need to run a new report and upload?

Thanks

 

[koolkat77]

Yes, did you get more BSOD?

 

[churchib]

I haven't had a BSOD since the one reported - I should wait until the next one, then run a dump-log enabled report to post here?

Thanks,

Ben

 

[koolkat77]

Yes