Solved BSOD, strange, occured couple of days ago.

[markar07]

Hello Guys
I'm new to this forum, but i was hoping somebody could help me solve my issue.

I've had my custom built since last year december, changed my mobo once in the summer ... I had no problems with it until a couple of days ago ... It keeps on BSOD'ing in random situations, I though it could be a hardware problem ... but im just not sure

I'm attaching the mini dumps to the post, if they will be any use to u guys.

The error messages i get are:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
reference_by_pointer
and
page_fault_in_nonpaged_area

I will be very very thankful if anybody can tell me what is wrong.

Kind Regards
Marcin

 

[wish]

Hi Marcin,
Start troubleshooting your problem by removing Avast and replace it with MSE.
You may go back to Avast after your Windows have stabled.
http://www.microsoft.com/security_essentials/

Remove Alcohol or Daemon software because they use sptd.sys which is notorious for causing BSOD in windows 7.
Uninstall sptd.sys with this tools --> DuplexSecure - Downloads
Then for alternative software, you may use MagicIso.

One dump have bugcheck code 0x119 (VIDEO_SCHEDULER_INTERNAL_ERROR), so I would recommend you to reinstall your Graphic driver.
While reinstall, better to remove current driver with driversweeper then install the fresh copy of your ATI drivers.
Guru3D - Driver Sweeper

Another dump blame on PxHelp20.sys as the cause, it's Sonic CD/DVD driver (used by many different CD/DVD programs). So better to reinstall that programs as well.

Then these drivers need do be update:

[URL="http://www.logitech.com/index.cfm/support_downloads/downloads/"]Your Logitech Camera drivers:[/URL]
lv302af.sys  Sat Jul 26 07:59:32 2008
LV302V32.SYS Sat Jul 26 08:05:07 2008
lvrs.sys     Sat Jul 26 08:05:18 2008
LVUSBSta.sys Sat Jul 26 07:59:36 2008

lirsgt.sys   Sat Mar 07 07:17:27 2009 --> [URL="http://www.tagesprotection.com/"]part of a Copy Protection platform developed by Tages SA  [/URL]
Rt86win7.sys Fri Nov 27 01:44:53 2009 --> [URL="http://www.realtek.com.tw/downloads/"]Realtek NIC driver[/URL]
sptd.sys     Sun Oct 11 13:54:02 2009 --> [COLOR=Red]Remove[/COLOR] with [URL="http://www.duplexsecure.com/en/downloads"]SPTDinst[/URL]

Log

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 00000001, The driver has reported an invalid fence ID.
Arg2: 00002864
Arg3: 00002866
Arg4: 00002865

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for atipmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atipmdag.sys

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x119

PROCESS_NAME:  System

CURRENT_IRQL:  5

LAST_CONTROL_TRANSFER:  from 8c138276 to 830ded10

STACK_TEXT:  
8dd52718 8c138276 00000119 00000001 00002864 nt!KeBugCheckEx+0x1e
8dd52740 90ef4b2c 05000000 86aec318 86a1b000 watchdog!WdLogEvent5+0xc6
8dd5275c 90efa90f 000011ac 00002864 00000000 dxgmms1!VidSchiVerifyDriverReportedFenceId+0x8c
8dd52790 90efaf6d 86a1b000 8dd527ec 00000001 dxgmms1!VidSchDdiNotifyInterruptWorker+0x16f
8dd527ac 90e38bdb 86b36920 8dd527ec 8dd527d4 dxgmms1!VidSchDdiNotifyInterrupt+0x7b
WARNING: Stack unwind information not available. Following frames may be wrong.
8dd527bc 90e38c5e 866f35f0 86b36920 8dd527ec dxgkrnl+0x1bdb
8dd527d4 90b706f6 86b36920 8dd527ec 00002864 dxgkrnl+0x1c5e
8dd5283c 9163e9db 86b36920 8dd52858 00000000 atikmpag+0x36f6
8dd528f8 9163fa63 8dd52910 91649e5f 881366a0 atipmdag+0x189db
8dd52900 91649e5f 881366a0 8dd529dc 8dd52960 atipmdag+0x19a63
8dd52910 9182915e 86acd000 8dd52920 00000040 atipmdag+0x23e5f
8dd52960 9182d90a 86a43000 9163fa44 881366a0 atipmdag+0x20315e
8dd52a24 9182da53 86a43000 86a51560 00000000 atipmdag+0x20790a
8dd52a6c 9182defa 00000000 86a51560 86a43000 atipmdag+0x207a53
8dd52ad0 9182e0c8 86a43000 86a51560 00000000 atipmdag+0x207efa
8dd52b38 91832467 86a43000 86a51560 00000000 atipmdag+0x2080c8
8dd52b9c 91828297 86a43000 86b1cd00 866fdfd0 atipmdag+0x20c467
8dd52bb4 9163e150 86a43000 8dd52bd8 90b70dc8 atipmdag+0x202297
8dd52bc0 90b70dc8 86b1cd00 00000000 87fcd280 atipmdag+0x18150
8dd52bd8 90e388ec 86b1cd00 00000000 8dd52bfc atikmpag+0x3dc8
8dd52be8 8308c0de 87fcd280 86b36920 00000000 dxgkrnl+0x18ec
8dd52bfc 830417cd 87fcd280 86b36920 8dd52c28 nt!KiInterruptMessageDispatch+0x12
8dd52bfc 90b5d3f6 87fcd280 86b36920 8dd52c28 nt!KiInterruptDispatch+0x6d
8dd52c98 830876b5 860fa880 8dd3b800 8dd36000 amdppm!C1Halt+0x4
8dd52d20 8306a00d 00000000 0000000e 00000000 nt!PoIdle+0x538
8dd52d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiVerifyDriverReportedFenceId+8c
90ef4b2c c7450853eeffff  mov     dword ptr [ebp+8],0FFFFEE53h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgmms1!VidSchiVerifyDriverReportedFenceId+8c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc265

FAILURE_BUCKET_ID:  0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+8c

BUCKET_ID:  0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+8c

Followup: MachineOwner
---------

-Wisnu

 

[markar07]

Hello

Thank you so much for the quick reply.

So do you reckon these are the only issues? I was really worried my whole paycheck will go towards new hardware.

I will do as you said, have already started. Will get back to you ASAP with the results. Is there any programs i could use to save a log from my system where it can tell me how efficiently it's running now and I can post it here, so you or somebody else can analyse it.

Also, i did SFC /SCANNOW, it showed an error, fixed it and since yesterday night i had no problems (well so far) i didint save the scan results as they were in Polish, much useless to anybody not speaking it, although could have saved the name of the file that has been fixed -_-

Thank you so much again REP FOR YOU!
Regards
Marcin

 

[wish]

Hi Marcin,
Glad to hear your system have run smoothly.
Make sure to update the drivers and perform SFC /SCANNOW once again to make sure your windows have fixed completely.
(the report must be = "system file checker did not find any integrity violations")

 

[markar07]

Hey Yeah, it has been okay .. but today i have reinstalled it because it was running pretty slow, and this is the best method for me. Takes me as much time as fixing it up anyway. Although I now know how to deal with BSOD's a bit more ... I was just panicking a lot.

Thank you very much again

 

[markar07]

Right ... so here I am, all pissed off now ... I thought the reinstall would solve all my problems ... but no ... I was playing COD: Black Ops yesterday, and in the middle of a mission it blue screened and i could not turn it on even today ... had to undo power supply ... leave it out for 1hr and then it kindly showed up ... I dont know what it is .. it's never done that to me. I had this computer for 1 year now, built it myself. I have never had any problems.

I will include the dump with this post, but is there a point anymore? Or could it be hardware then?

I did sfc /scannow, did not find any integrity problems like last time.

// UPDATE

so yeah, i have done a bit of research, instead of insinuating and asking stupid questions all the time, I found out these two are causing a problem according to my BlueScreenView Program.

atikmdag.sys and ntkrnlpa.exe,

as with the atikmdag.sys ... a lot of people experience the same problem ....

but i dont see why my windows 7 kernel could be in any way corrupted as I just bloody reinstalled it ...

I buy a genuine copy of every program and try to keep my pc in good condition ... doesn't help much.

 

[wish]

Yes, your latest dump probably caused by atikmdag.sys and also your current ATI driver is outdated.
For troubleshooting purpose, uninstall/disable CCC (Catalyst Control Center).

Then try some hardware test :
1] RAM test with memtest86 for at least 7 passes (better overnight)
2] VGA card stress with furmark

Update these drivers:

atikmdag.sys Mon Aug 17 20:03:58 2009 --> ATI driver
Rt86win7.sys Fri Nov 27 01:44:53 2009 --> [URL="http://www.realtek.com.tw/downloads/"]Realtek NIC driver[/URL]

 

[markar07]

Right since the dump i have installed the latest driver, but the same problem happened, although without bluescreen ... which was very weird.. It just froze up the PC twice so far. So I will just disable the CCC. Good idea.

With mem test i will have to remove my motherboard, to remove my HUGE Zalman cooler ... because the ram sticks wont come out LMAO. I will do that as a last resort. In fact i will have to buy new conductive paste.

Anyway, thank you very much, I owe you big time for the amount of work you put in to help me, I appreciate it MUCH!

 

[CarlTR6]

Mark, we need to look deeper in your system. Please read this thread, follow the instructions and post back. This will give us a deeper look into your system than the dumps give us.


http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[markar07]

I would love to provide those files for you to check them out, but I can't run my computer for more then 3 minutes without BSOD right now. At the moment, I can't turn it on. Lucky I still have my laptop ... :/

OMG ... and never buy cheap Windows software of Ebay .. the guy had high rating, 100% feedback and the discs turned out to be counterfeit ... bloody hell! >.< I wanted to have Windows 7 Ultimate fully in English ... what the hell is wrong with people ...

 

[CarlTR6]

Mark, I am sorry to hear that you got scammed. I hope you reported the seller to EBay. Have you validated your copy of Win 7?

 

[markar07]

It went fine, registered and all that .. but you know ... i can't turn my PC on now, so i can't validate it properly. I'm in the process of getting my money back, and im reporting the guy to Microsoft. He will pay or lose his account.

 

[CarlTR6]

Let us know how that turns out.

 

[markar07]

The guy sent his apologies, and is willing to give me a refund ... He said his supplier is to blame, he knew nothing about it. He also said 2 other customers complained too, so yeah, I'm not yet insane.

But what the heck is wrong with my PC!!

 

[CarlTR6]

Does your PC turn on and boot to BIOS?

 

[markar07]

yes it does that, as soon as i get to windows it BSOD's

 

[CarlTR6]

OK, then your hardware, at least your basic hardware, is working properly. It is probably your counterfeit copy of Windows causing the problem. You really won't know until you get a legitimate copy of Win 7. When you do, reformat your hard drive and and do a clean install. It is quite possible and even likely that your copy of Windows includes malware - virus, keylogger, Trojan, etc. You can't really do anything with the installation you have.

Just so you know, that forum rules prohibit us from working with illegal software of any kind. This is not a criticism of you. You got taken. It is just that we cannot help with an illegal copy.

http://www.sevenforums.com/general-discussion/8-forum-rules-info-please-read.html Rule #9

 

[markar07]

Hey.
I totally understand, I have had a legal copy of a Polish version just before this, and i had the same problem, I'm sure it's nothing to do with windows at all. I only installed this one because i wanted to have a full english version.

 

[CarlTR6]

I can help you with your hardware. I suggest that you run Memtest to test your RAM. This runs outside of Windows. Follow the instructions in the tutorial below and let Memtest run for at least 7 passes. This will take 6-8 hours. Post back with your results.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[markar07]

Hey

yeah Wish has told me to run a memtest before, but I actually thought it could not have been the RAM .. but there it is .. im attaching my picture, its gonna be running all night long but you can check out how many errors I got right now :S omg ...

-and something funny too. Took a picture of the back of the windows 7 manual that came with the counterfeit copy. >.< haha

View attachment 116283

Shift + Right *D*ick on icon (fail!)

View attachment 116284