BSOD this morning, but first for a long time.

rundwald

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I was doing nothing exiting, just browsing forums, when the crash occurred. In fact the computer has been on but idle for some while, whilst I was otherwise occupied. FWIW only other item active was our internet radio.

Can you kindly examine dump file to see what and how serious the crash evebt was.
 

My Computer My Computer

At a glance

Home Premium 64 bit2.9 gigahertz Intel Core2 Duo 64 kilobyte pri...4096 Megabytes Usable Installed Memory Slot '...ATI Radeon HD 4300/4500 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
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DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
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1920x1080
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554.78 Gigabytes Hard Drive Free Space
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Std Dell UK
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KEYBOARD, 105, UNITED KINGDOM, KWE9C0
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~8000 kbps
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Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
It is some file system failure.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 1E[/COLOR], {ffffffffc0000005, fffff880010b08ab, 0, ffffffffffffffff}

[B][COLOR=Red]Probably caused by : fileinfo.sys[/COLOR][/B] ( fileinfo!FIPfFileOpenRemove+5b )

Followup: MachineOwner
---------
And a deeper search reveals that it is caused by avast! File System Minifilter.
Code:
fffff880`08c43b38  fffff880`0647a349Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://systemexplorer.net/fr/file-database/file/aswmonflt-sys/1201030"]aswMonFlt.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://systemexplorer.net/fr/file-database/file/aswmonflt-sys/1201030"]aswMonFlt.sys[/URL]
 aswMonFlt+0x2349
It might be a simple glitch. So better you wait and observe if the BSODs recurs or not. If not, well and good.

But if it recurs, Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
 

My Computer My Computer

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Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thank you for the gen. :) I think I will see what happens.

Interestingly, issue 45 of Computer Active Magazine is recommending Avast Free Antivirus 2014 over MSE, as Microsoft has said it is potentially unreliable. However, I haven't been able to find a link to the original comment by Msoft.

As for Mbam I have the pro version
 

My Computer My Computer

At a glance

Home Premium 64 bit2.9 gigahertz Intel Core2 Duo 64 kilobyte pri...4096 Megabytes Usable Installed Memory Slot '...ATI Radeon HD 4300/4500 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
Thank you for the gen. :) I think I will see what happens.

Interestingly, issue 45 of Computer Active Magazine is recommending Avast Free Antivirus 2014 over MSE, as Microsoft has said it is potentially unreliable. However, I haven't been able to find a link to the original comment by Msoft.

As for Mbam I have the pro version
As a daily poster of more than 100's of BSOD threads, I suggested what works. Not sure what a magazine may say, but they are not active with regular issues as we are at all.

Avast causes BSODs. We see it every day.

For MBAM, the pro version adds a real time protection there over the free version. MBAM, interestingly, it is the best as an on demand scanner, but the real time protection .... not really worthy. Plus, it is better to not use multiple real time protections at the same time. There is a chance of conflict all the times.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I hope you did not think I was critical of your post! Avast 2014 is quite recent. Are the BSODs coming up in similar proportions to earlier editions?
 

My Computer My Computer

At a glance

Home Premium 64 bit2.9 gigahertz Intel Core2 Duo 64 kilobyte pri...4096 Megabytes Usable Installed Memory Slot '...ATI Radeon HD 4300/4500 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
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