BSOD "type" crash, But NOT "blue" screen, rather red or green or ...

Rogueblue

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BSOD "type" crash, But NOT "blue" screen, rather red or green or ...

Good day

I've had this problem for over a year now. I don't get the infamous BSOD Bluescreen of dead, but what I get is mostly either a Green screen, or a Red screen, occasionally just a white screen, and rarely a blue screen ... and then system just completely freezes, and I am forced to hit the hard reset button and reboot. This only seems to happen on the external monitor, the laptops actual monitor mostly retains it's last display, but the system is frozen,
I haven't been able to find anything specific that sets this off. It happens randomly, whether via browsing web on any browser, or just navigating within Windows itself. A simple click or right-click can set it off. It seems completely random. Sometimes would happen frequently, like twice in one hour, at other times it might not happen for a day or 2 or 3, then suddenly bang!

I've read many threads and tried many things over last year, updating/upgrading latest drivers, downgrading to old drivers, trying different antivirus software, changing hardware display cables, tweaking and switching off certain elements of the Nvidia graphics card settings. All drivers and software up to date.
I am so frustrated with this, just want to drop this laptop on the rubbish dump lol.

Hoping someone might recognize this and have the magic bullet explanation and solution to solve and put this beast of an issue to rest once and for all.
Thanks in advance for any help.

My pc/laptop specs:

System Model Dell System XPS L502X
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
Graphics: NVIDIA GeForce GT 540M
Ram: 8GIG
OS: Windows 7 Pro 64Bit SP1 (all updates applied)

System info zip file View attachment 402664

Images

View attachment 402666

View attachment 402667

View attachment 402668

And sometimes red screen too
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64bitProcessor Intel(R) Core(TM) i7-2630QM CPU @ 2...8gigName NVIDIA GeForce GT 540M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell System XPS L502X
OS
Windows 7 Pro 64bit
CPU
Processor Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mh
Memory
8gig
Graphics Card(s)
Name NVIDIA GeForce GT 540M
Hard Drives
Seagate Model ST9750420AS ATA Device
Antivirus
Avast
Ps ....

It ONLY happens when an external monitor is attached. And it's only the external monitor that changes colour (either green, or red, or white, sometimes blue or even just black), but whole system freezes, and need to reboot.
On occasion before, but not recently at all, I did get a Nvidia error code:3 " ... Nvidia OpenGL driver detected a problem with display driver and is unable to continue. This application must close."
But again, that was long ago, got it a few times randomly, but not recently while these issues have been occusring. Just mentioning, as I don't know if it has anything to do with it all.
 

My Computer My Computer

At a glance

Windows 7 Pro 64bitProcessor Intel(R) Core(TM) i7-2630QM CPU @ 2...8gigName NVIDIA GeForce GT 540M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell System XPS L502X
OS
Windows 7 Pro 64bit
CPU
Processor Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mh
Memory
8gig
Graphics Card(s)
Name NVIDIA GeForce GT 540M
Hard Drives
Seagate Model ST9750420AS ATA Device
Antivirus
Avast
Not an expert here but just a thought since i had been using dual monitor setups(with a laptop being the source) for quite some time .
Since it is a laptop you cannot really check whether this is a graphics card issue(since you cannot remove the card and test it somewhere else), but have you checked with different monitors? Because you dont mention whether you used different monitors, or always the same external monitor?
And if you can, try to use the external monitor you use at a firend's pc to set up a dual monitor system there just to rule that out.

Also, make sure the cable that goes to the back of the laptop does not move at all while you use them - sometimes it's just as simple as that- hopefully :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 - SP1Intel QX9650Kingston HyperX PC2-8500 - 8GBATI R9 290X
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64 - SP1
CPU
Intel QX9650
Motherboard
Gigabyte GA-X48-DQ6
Memory
Kingston HyperX PC2-8500 - 8GB
Graphics Card(s)
ATI R9 290X
Sound Card
ASUS XONAR D2X XDT/A
Monitor(s) Displays
SAMSUNG XL2370
Hard Drives
SANDISK Extreme 240GB
OCZ APEX 60 GB
2X WD 6400AAKS
SEAGATE BARRACUDA LP 2000542
WD CAVIAR BLACK WD1001FALS
WD CAVIAR BLACK 2002FAEX
PSU
EVGA SuperNova P2 850W
Case
THERMALTAKE KANDALF
Cooling
AIR
Keyboard
Logitech G19s
Mouse
Logitech G700
Internet Speed
18mbps
Please remove any and all pirated programs before support is provided!
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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