BSOD unsure if it's memory

[Rmarsden]

Okay! Another dump file!

 

[Rmarsden]

HA! I uninstalled my logitech driver but forgot to actually remove the joystick. I did that, deleted some logitech program that automatically boots up looking for devices and now I can get into Regular Windows without the hidclass.sys crash.

When restarting the computer I did get another crash.

 

[zigzag3143]

HA! I uninstalled my logitech driver but forgot to actually remove the joystick. I did that, deleted some logitech program that automatically boots up looking for devices and now I can get into Regular Windows without the hidclass.sys crash.

When restarting the computer I did get another crash.

Does appear to be software and now blames gdrv.sys. Please run a system file check


Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results from the report at the end.

 

[Rmarsden]

Windows Protection did not find any integrity violations.

Ran the test twice.

 

[Rmarsden]

With verifier on...

Windows still crashes when shutting down.
I am having difficulty restarting windows. Computer will turn on, screen remains black. After numerous attempts it finally started and wanted me to run windows repair.

I can, with effort, boot regular Windows up with verifier on.

Looking for more crash logs.

 

[Rmarsden]

Latest dump. This one is from using a game.

 

[Rmarsden]

Reinstalled Windows. I can shut windows down without BSOD. Did get 1 BSOD, but verifier wasn't on. Turning it on now and will post dump files as I get them.

 

[Rmarsden]

And here we go.

Ok after Windows Reinstall and after using DriverUpdater.

Was using a game on Steam.

 

[Rmarsden]

And...I forgot Updater doesn't notice my video driver is out of date. Updated that. Will post dump logs if they occur.

 

[Rmarsden]

So

Reinstalled Windows 7
Ran DriverUpdater
Uninstalled the ATI video-driver and installed the newest version from the website.

Current issues.

Crashes during a game played on Steam.
Crashes when browsing internet.
Random reboots without BSOD.
Crashes when using a Mushclient.

Here is the latest BSOD, see if you can find out why this less than 60 day old machine has trouble running anything! Good luck. The poor computer is getting near un-useable!

 

[zigzag3143]

So

Reinstalled Windows 7
Ran DriverUpdater
Uninstalled the ATI video-driver and installed the newest version from the website.

Current issues.

Crashes during a game played on Steam.
Crashes when browsing internet.
Random reboots without BSOD.
Crashes when using a Mushclient.

Here is the latest BSOD, see if you can find out why this less than 60 day old machine has trouble running anything! Good luck. The poor computer is getting near un-useable!

BugCheck 7E, {ffffffffc0000005, fffff88002c1818a, fffff880075e3a08, fffff880075e3260}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

 

[zigzag3143]

If the machine is still under warranty, it might be time to think about having them fix it.

 

[Rmarsden]

Uh oh. Ok, can you help me out a little bit.

Would all these issues point to 'faulty memory'? 'overheating' or is it really in 'unknown' territory?

I have this fear Cyberpower will take my pc, format hard-drive, reinstall windows, boot once and call it good.

 

[zigzag3143]

Uh oh. Ok, can you help me out a little bit.

Would all these issues point to 'faulty memory'? 'overheating' or is it really in 'unknown' territory?

I have this fear Cyberpower will take my pc, format hard-drive, reinstall windows, boot once and call it good.

Your memory failed memtest in post 6, we have been trying to narrow the focus but it probably is memory.

As to what Cyberpower will do, you my have to take the results of memtest with you to show them. If you call them they may just replace the memory. Its an unknown.;

 

[Rmarsden]

Thanks!

I did call them earlier foreseeing this and told them the results of Memtest86. They balked but will take a look at the machine.

Thanks for your help!

I declare the computer condemned to shipment back to cyberpower.

 

[zigzag3143]

Thanks!

I did call them earlier foreseeing this and told them the results of Memtest86. They balked but will take a look at the machine.

Thanks for your help!

I declare the computer condemned to shipment back to cyberpower.

I know the feeling, I had a brand new Dell shipped back to them for a motherboard problem.