BSOD - usually on startup

neontetra

New member
Local time
1:31 PM
Messages
3
Hi guys,

I hope I have done everything correctly as far as following the instructions to report my bsod problems.
I've noctice it usually resets and bsod after I logged into windows?
if it doesn't crash in the first few minutes upon entering windows then it seems my system would be stable for hours on end.

I have Windows 7 Enterprise edition that my brother let me used from the company he works for.

Specs-
Q9550
4.00gb
64bit operating system
Asus p5ke wifi

Ok thanks in advance for your expert advice thanks! :)
 

My Computer

OS
64bit
CPU
q9550
Motherboard
Asus p5k3 wifi
Memory
4gb
Graphics Card(s)
Ati4870x2 & Ati 4300/5000 series
Sound Card
on board
Monitor(s) Displays
30 inch samsung & 2x 21inch
Hard Drives
intel ssd 60gb
150 gb wd raptor
300 gb
700 gb
PSU
1000w
Case
mid towerr
Bump bump 200+ views and no solutions :(
I have also an Intel Sdd + 3 hard drives in my system for additional info if that would be any help.
 

My Computer

OS
64bit
CPU
q9550
Motherboard
Asus p5k3 wifi
Memory
4gb
Graphics Card(s)
Ati4870x2 & Ati 4300/5000 series
Sound Card
on board
Monitor(s) Displays
30 inch samsung & 2x 21inch
Hard Drives
intel ssd 60gb
150 gb wd raptor
300 gb
700 gb
PSU
1000w
Case
mid towerr
Problem Devices:
Code:
ATA Channel 0	PCIIDE\IDECHANNEL\5&36A48F33&0&0	This device cannot start.
ATA Channel 1	PCIIDE\IDECHANNEL\5&36A48F33&0&1	This device cannot start.
Please upload a screenshot of your Device Manager (Start Menu -> Type Device Manager into Search programs and files -> Hit Enter)


Problematic driver:
Code:
ASACPI.sys Sun Mar 27 20:30:36 [B][COLOR="Red"]2005[/COLOR][/B] (42476C4C)
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)


All of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.



Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      Alternatively:
      1. Login as an adminstrative user
      2. Click Start Menu
      3. Click Control Panel
      4. Click Hardware and Sound
      5. Click Device Manager (the last link under Devices and Printers)
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.





   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!


Your crashes were all 0x116 Video TDR Error crashes:

  • These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

    The above quote was taken from http://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html and proceed through each step. Let us know if you need further help.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thank you very much for your detailed reply.
I will try what you have recommended when time permits.
Once again if what you suggest solve my problems I will be very grateful.

Regards
Neontetra :)
 

My Computer

OS
64bit
CPU
q9550
Motherboard
Asus p5k3 wifi
Memory
4gb
Graphics Card(s)
Ati4870x2 & Ati 4300/5000 series
Sound Card
on board
Monitor(s) Displays
30 inch samsung & 2x 21inch
Hard Drives
intel ssd 60gb
150 gb wd raptor
300 gb
700 gb
PSU
1000w
Case
mid towerr
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