Frequent BSOD and restarts, usually on startup

kscraig

New member
Local time
10:02 AM
Messages
4
Within the last couple months my computer started freezing/restarting and giving me the occasional BSOD. I did a system restore (which made my TurboTax 2015 disappear) since that was the only new software I had installed recently. It didn't help.

A friend recommended I try mdsched (no errors), sfc /scannow (no integrity violations), a video memory stress test, and BlueScreenView. Googling the results of BlueScreenView (my latest was irql_not_less_or_equal and they all say "caused by driver: ntoskrnl.exe") led me here. After browsing through a few forum posts, it seems you need to see the logs. I've run the DM collector and will be uploading my logs here in a moment.

Thanks in advance for any insight/help.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache12.0 GB DDR3 SDRAM at 1066 MHzATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 435T
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache
Memory
12.0 GB DDR3 SDRAM at 1066 MHz
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
1TB Serial ATA 2 Hard Drive 7200 RPM
Antivirus
Norton (not currently subscribed)
Browser
Chrome
Here is my log.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache12.0 GB DDR3 SDRAM at 1066 MHzATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 435T
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache
Memory
12.0 GB DDR3 SDRAM at 1066 MHz
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
1TB Serial ATA 2 Hard Drive 7200 RPM
Antivirus
Norton (not currently subscribed)
Browser
Chrome
Are we allowed to "bump"?

If there's something missing from my log or you need more information, please let me know. Thanks!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache12.0 GB DDR3 SDRAM at 1066 MHzATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 435T
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache
Memory
12.0 GB DDR3 SDRAM at 1066 MHz
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
1TB Serial ATA 2 Hard Drive 7200 RPM
Antivirus
Norton (not currently subscribed)
Browser
Chrome
We are not allowed to 'bump'.

Make sure that you update Windows through Windows Update
Code:
Hotfix(s):                 N/A
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I've run the updater several times and as far as I can tell the only thing left is it wants me to update to Windows 10.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache12.0 GB DDR3 SDRAM at 1066 MHzATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 435T
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 960 @ 3.2 GHz, 8 MB L3 Cache
Memory
12.0 GB DDR3 SDRAM at 1066 MHz
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
1TB Serial ATA 2 Hard Drive 7200 RPM
Antivirus
Norton (not currently subscribed)
Browser
Chrome
You have many Windows Update error reports




Diagnostics Test

 System File Check


Please try following:
  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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