BSOD usually when alt-tabbing or closing a game

[hoyin]

So just like the title states, usually when I alt-tab from games or when i close a game, I get a BSOD.
I copied the latest info when i restarted and attached the log collected. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105

Additional information about the problem:
BCCode: 50
BCP1: FFFFF900C42A6F88
BCP2: 0000000000000000
BCP3: FFFFF9600024239D
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042114-33805-01.dmp
C:\Users\Kelvin Au\AppData\Local\Temp\WER-55193-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

 

[koolkat77]

Welcome to the forum hoyin,

Reduce items at start-up:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

sptd.sys Mon Oct 12 02:55:14 2009 (4AD24632)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
Driver Reference Table - sptd.sys

Daemon Tools/Alchohol is known to cause Blue Screens. Please remove it:

• How to remove sptd.sys from system
• Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

nusb3hub.sys Fri Nov 19 07:34:24 2010 (4CE5D420)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Fri Nov 19 07:34:25 2010 (4CE5D421)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

To perform a clean install of a driver, follow this tutorial:

• How to Clean Left Over Driver Files with Driver Sweeper

Remove AVG for testing purpose. Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Install all windows updates including Service Pack One:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Post back results.

[FONT="Lucida Console"]Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Tue Apr 22 09:34:26.083 2014 (UTC + 6:00)
System Uptime: 0 days 3:03:13.020
BugCheck 50, {fffff900c42a6f88, 0, fffff9600024239d, 0}
Probably caused by : win32k.sys ( win32k!MulDeleteDeviceOrRedirectionBitmap+21 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  League of Lege
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Tue Apr 22 06:29:55.672 2014 (UTC + 6:00)
System Uptime: 0 days 10:15:11.983
BugCheck 3B, {c0000005, fffff960002e2945, fffff8800adcc110, 0}
*** WARNING: Unable to verify timestamp for Unknown_Module_006f0070`002f800a
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_006f0070`002f800a
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x3B
PROCESS_NAME: NOT FOUND
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

 

[hoyin]

Thank you! I shall try those steps out

 

[hoyin]

I used the driver scanner program and it seems a lot of the outdated drivers were from my motherboard. I tried updating my motherboard drivers and it is the GA Z68X-UD5-B3. Once I downloaded some of the updates and tried opening the file, it only extracts to my desktop and nothing appears. I checked my desktop and no file was found. Am I doing anything wrong? Thanks again

The link to the site is GIGABYTE - Motherboard - Socket 1155 - GA-Z68X-UD5-B3 (rev. 1.0)

 

[koolkat77]

Follow this tutorial: http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html