Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF98027546DC0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I was using the driver verifier to try to find the end to an issue with intermittent BSOD while normally operating my computer. Initially my windows explorer wouldn't open at all. Even trying to access files through programs caused appcrash. After running SFC, explorer opened and I was able to navigate as needed but my video player, GOM, would not work and additionally after uninstall it wouldn't install. Also no other program would let me install. I don't remember exactly what I did to get it to the state its in now but I did a memory check, every other windows repair tool, and basically anything I could to get the thing running again. I don't have a system restore point before this started happening. I've tried everything I can to try and fix this problem on my own and have probably made things worse for myself in the meantime. The computer currently works and hasn't crashed again since the wake from sleep but Im not going to let that happen again for obvious reasons. Included is the zipped file as requested. any help would be greatly appreciated.
Thank You,
Ron
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF98027546DC0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I was using the driver verifier to try to find the end to an issue with intermittent BSOD while normally operating my computer. Initially my windows explorer wouldn't open at all. Even trying to access files through programs caused appcrash. After running SFC, explorer opened and I was able to navigate as needed but my video player, GOM, would not work and additionally after uninstall it wouldn't install. Also no other program would let me install. I don't remember exactly what I did to get it to the state its in now but I did a memory check, every other windows repair tool, and basically anything I could to get the thing running again. I don't have a system restore point before this started happening. I've tried everything I can to try and fix this problem on my own and have probably made things worse for myself in the meantime. The computer currently works and hasn't crashed again since the wake from sleep but Im not going to let that happen again for obvious reasons. Included is the zipped file as requested. any help would be greatly appreciated.
Thank You,
Ron
Last edited:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- lenovo
- OS
- windows 7 home premium x64
- Antivirus
- malwarebites
- Browser
- chrome