BSOD Waking from sleep 0xC9

theroncat

New member
Local time
6:03 AM
Messages
2
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF98027546DC0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I was using the driver verifier to try to find the end to an issue with intermittent BSOD while normally operating my computer. Initially my windows explorer wouldn't open at all. Even trying to access files through programs caused appcrash. After running SFC, explorer opened and I was able to navigate as needed but my video player, GOM, would not work and additionally after uninstall it wouldn't install. Also no other program would let me install. I don't remember exactly what I did to get it to the state its in now but I did a memory check, every other windows repair tool, and basically anything I could to get the thing running again. I don't have a system restore point before this started happening. I've tried everything I can to try and fix this problem on my own and have probably made things worse for myself in the meantime. The computer currently works and hasn't crashed again since the wake from sleep but Im not going to let that happen again for obvious reasons. Included is the zipped file as requested. any help would be greatly appreciated.

Thank You,
Ron
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
lenovo
OS
windows 7 home premium x64
Antivirus
malwarebites
Browser
chrome
Welcome to the forum,

The driver that verifier flagged is this one,

Code:
BugCheck C9, {6, 103, fffff98027546dc0, 0}

Unable to load image irstrtdv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for irstrtdv.sys
*** ERROR: Module load completed but symbols could not be loaded for irstrtdv.sys

Code:
Loaded symbol image file: irstrtdv.sys
    Image path: irstrtdv.sys
    Image name: irstrtdv.sys
    Timestamp:        [B][COLOR="Red"]Wed Jun 15 11:52:49 2011[/COLOR][/B] (4DF8FF81)
    CheckSum:         0000F991
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That's the Intel rapid start driver.

You can try updating to this one,

Laptops and netbooks :: IdeaPad U Series laptops :: IdeaPad U410 - Lenovo Support (SG)

Did you install the 64bit OS? A 2GB RAM system usually comes with 32bit.

You have way too much starting up with your computer on 2GB RAM.

All you really need starting with your system is your AV.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
I installed the driver but the same error occurred. should I have uninstalled the rapid start first then installed that one? I will try that. Also, is there any reason that I shouldn't just leave it uninstalled?

I bought the laptop with 64 bit windows installed. I always planned on installing more ram at a later date when the price went down, then honestly forgot all about it till now.

Is there a good way to go about reducing the amount of programs on startup? Could my minimal amount of RAM cause this driver error? I'll search the forum and see what I find.

Thank you for your help and speedy response.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
lenovo
OS
windows 7 home premium x64
Antivirus
malwarebites
Browser
chrome
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