BSOD watching a video in VLC and also happened when watching a video..

cford31

New member
Local time
8:01 AM
Messages
1
on youtube in firefox. I've run the SF Diagnostic Tool and attached the zip file it created. Any advice or help will be much appreciated.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit SP1Intel Core i5 2430M @ 2.40 GHz8 GB Dual Channel DDR3 @ 665MHzAMD Radeon HD 6470M
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio SE (VPCSEFX13)
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i5 2430M @ 2.40 GHz
Memory
8 GB Dual Channel DDR3 @ 665MHz
Graphics Card(s)
AMD Radeon HD 6470M
Hard Drives
596GB TOSHIBA MK6459GSXP (SATA)
Antivirus
Avast
It appears that your graphics card drivers are at fault here:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cfc64e0, fffff8800368fa2c, 0, 2}

[COLOR="Red"]Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys[/COLOR] ( atikmpag+7a2c )

Followup: MachineOwner
---------
Driver Reference Table - atikmpag.sys

looking at the drivers we can see it is very old:

Code:
start             end                 module name
fffff880`03688000 fffff880`036d9000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    [COLOR="red"]Timestamp:        Thu Dec 22 01:12:38 2011[/COLOR] (4EF2CA56)
    CheckSum:         0004BAE7
    ImageSize:        00051000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your driver from here: Support & Drivers

other thoughts:

Laptops in particular are very prone to over heating be sure you use them on a hard flat surface, or even better with a cooling pad. You may also want to try and clean the fans out as this particular BSOD can be caused by overheating which can be caused by over heating.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Back
Top