BSOD watching Youtube Videos

[aaronabrams7474]

I've been getting the BSOD multiple times a day when my computer seems to have a lot of activity going on but mostly when im watching youtube videos. If anyone has any knowledge on this and can help it would be greatly appreciated

 

[koolkat77]

Welcome to the Forum.

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Use !analyze -v to get detailed debugging information.

BugCheck E1, {fffff8000397e1b0, 2, fffffa8006c299f0, fffffa8006c299f0}

Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )

Followup: MachineOwner
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mfehidk	fffff880`012e7000	fffff880`013a2d00	Wed Sep 18 00:07:20 2013 (52389a58)	000c9fee		mfehidk.sys
mfewfpk	fffff880`01ab4000	fffff880`01b05900	Wed Sep 18 00:07:35 2013 (52389a67)	0005d5fb		mfewfpk.sys
mfeavfk	fffff880`07cca000	fffff880`07d13780	Wed Sep 18 00:08:24 2013 (52389a98)	00055fe7		mfeavfk.sys
mfefirek	fffff880`07d14000	fffff880`07d90300	Wed Sep 18 00:10:15 2013 (52389b07)	000896c6		mfefirek.sys
mfeapfk	fffff880`08ed5000	fffff880`08efec80	Wed Sep 18 00:08:03 2013 (52389a83)	000361dd		mfeapfk.sys

Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public

• McAfee is a known cause of BSOD's, specially with that error code E1. Please remove McAfee and use only Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
  • Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
  • Help protect your PC with Microsoft Security Essentials
  • Malwarebytes Free

   Note

:info: Do not start the trial version of MalwareBytes

• Also take a look at: Good & Free System Security Combination

• Virus Check:
  • Make scans with these tools below:
    • TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
    • Online Virus Scanner Eset
• Application conflict:
  • Reduce the start-up items. This will help avoid software conflicts:
    • Remove Startup Programs in Windows 7
    • Clean Startup in Windows 7

• System File Checker
  • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
    • Link to full tutorial: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
• Run Disk Check in Windows 7
  • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
    • Link to full tutorial: http://www.sevenforums.com/tutorials/433-disk-check.html

To uninstall any stubborn software, use Revo Free.

• Revo Uninstaller "Free"
  • Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.
    • Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

• Use Crystal Disk Info to upload a screenshot of your Hard Drives (s).
  • Then test your Hard Drives (s) running a Hard Drive Diag.

Let us know the results.