BSOD When Copying Files to External HDD

[GaryC]

It started after I purchased an external USB3 HDD. All my previous HDDs were USB 2.0. The moment I plugged it into the USB3 socket for the first time, the computer blue screened. I followed Windows 7's Action Centre advice to install the suggested newer AsMedia USB3 driver, and it seems to have solved the 'BSOD on plug-in' issue. However, when I'm copying files or doing anything with external HDDs, it'll randomly BSOD. This isn't limited to the USB3 device anymore. I used to have the latest AsMedia USB3 driver from the ASUS website.

As attached is the SF zip. Thank you so much for your assistance!

 

[Golden]

crash dump file: E:\BSOD\112313-12433-01.dmp
uptime: 12:59:54
This was probably caused by the following module: ntfs.sys (Ntfs! ?? ::FNODOBFM::`string'+0x2899) 
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88007B68488, 0xFFFFF88007B67CE0, 0xFFFFF80002EA533E)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Host Name:                 GARY-DESKTOP
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Gary
Registered Organization:   
Product ID:                00426-OEM-8992662-00497

Gary, the 0x24 bug check is usually indicative of the Windows ntfs.sys driver having problems writing to NTFS drives - this is suggestive of a problem with the underlying operating system. I had a bit more of a look at your system information and noticed you are using a Lenova 2 OEM licence, yet you are using a custom motherboard. This is only possible if the Windows installation has been 'cracked'.

In this particular case, I would recommend purchasing a retail version of Windows 7, and then reinstalling it. There is no telling what other issues may arise by not using a legitimate installation.