BSOD when I plug in a usb

[Turkletoon]

Hi
I've been having some BSOD lately when I plug in a usb memory stick. At first it could happen during games and at start up.

I first thought it was the program "magicdisk" that was the problem. One of the BSOD blamed it on a system file used by that program, but after Uninstall I still get BSOD.
I tried to revert back to an old system image, but that didn't help. And it also added "magicdisk" back, but this time I couldn't uninstall it. It said it was already uninstalled, but the registry files was still there. So I tried to clean out any remaining files and drivers from the program.

I have followed the posting instructions and attached a crash dump.
I would be very grateful if someone could take a look at them and see if they can spot the problem.

 

[zigzag3143]

Hi
I've been having some BSOD lately when I plug in a usb memory stick. At first it could happen during games and at start up.

I first thought it was the program "magicdisk" that was the problem. One of the BSOD blamed it on a system file used by that program, but after Uninstall I still get BSOD.
I tried to revert back to an old system image, but that didn't help. And it also added "magicdisk" back, but this time I couldn't uninstall it. It said it was already uninstalled, but the registry files was still there. So I tried to clean out any remaining files and drivers from the program.

I have followed the posting instructions and attached a crash dump.
I would be very grateful if someone could take a look at them and see if they can spot the problem.

These are verified and Related to nusb3xhc.sys USB 3.0 Host Controller Driver from NEC Electronics Corporation. I would re-install the newest driver available.

 

[Turkletoon]

Ok, thanks. I'll do that and see if it helps.

 

[zigzag3143]

Ok, thanks. I'll do that and see if it helps.

Let us know if you need help

 

[Turkletoon]

Doesn't look like it fixed it. Had a BSOD when I tried the usb.
But I don't know if I did correctly. I uninstalled the NEC Electronics USB 3.0 host controller and installed the newer version, the Renesas Electronics USB 3.0 host controller.

The BSOD said Stop: 0x0000000A
I also had one more BSOD after the restart that said: 0x00000050
Don't know if this helps

 

[zigzag3143]

Doesn't look like it fixed it. Had a BSOD when I tried the usb.
But I don't know if I did correctly. I uninstalled the NEC Electronics USB 3.0 host controller and installed the newer version, the Renesas Electronics USB 3.0 host controller.

The BSOD said Stop: 0x0000000A
I also had one more BSOD after the restart that said: 0x00000050
Don't know if this helps

Need the dmp

 

[Turkletoon]

here it is