BSOD when I try to shut down

[larrys2006]

BSOD when I try to shut down the computer what is wrong?

 

[ICIT2LOL]

Hello Larry mate the BSOD dump files were or are not in that link so can you please redo them.

 

[larrys2006]

dump

I can not find ware the file is. it was not in here. C:\Windows\Minidump

 

[ICIT2LOL]

Ok mate just follow these as I don't know how you collected the last lot and got it into a zip.

Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

Now the other we would like to know is are you running any form of hard drive clean up tool such as CCleaner if so do not do that until you can get the blue screen dumps to us as those programs will clear the dump files out.

 

[larrys2006]

problem

I added the reg file part that logs the kernel and now when I try to shut down it reboots or shuts down it does not go blue screen so what do I do now?

 

[ICIT2LOL]

Ok Larry mate if you can just post what you have hopefully it will be what we want.

Now can you get into safe mode??

 

[torchwood]

From what i can glean from the event log

Bittorrent is repeatedly crashing
uninstall it for the moment see what happens.


Roy

 

[larrys2006]

reply

I booted in safe mode with network now, what do I do?

 

[larrys2006]

reply

I have 350 files set to download so I do not want to uninstall it unless I have to or I get my hands on a sonic screwdriver

From what i can glean from the event log

Bittorrent is repeatedly crashing
uninstall it for the moment see what happens.


Roy

 

[torchwood]

i suggested it as we cant get hold of the dumps,

on the files you uploaded have a look at the MSinfo >> windows errors

Roy