Solved BSOD when playing DOTA 2, happened twice already.

[shawn94]

Please help.

 

[axe0]

Please check Windows Update for updates and install every update available, it may take a couple of times to get them all.
The 0x116(VIDEO_TDR_FAILURE) is related to the graphics.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

1: kd> lmvm atikmpag
start             end                 module name
fffff880`06d46000 fffff880`06dee000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Aug 04 03:42:28 2015[/COLOR] (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[shawn94]

Hey axe0, I tried your method but it only became worse. Now i BSOD before i even do anything. Please advice

 

[axe0]

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

 

[shawn94]

I'm bsod-ing before I can change anything. How do I fix it?

 

[axe0]

Please check inside your case for any dust and remove it if there is any.
Please check if the GPU is properly seated, reseat if necessary.
Please note the temperatures of the GPU when idle and under load.

Diagnostic test

 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

   Note

Run Furmark for around 30 minutes

   Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
How to fill in your system specs:

 

[shawn94]

My GPU idle temp is 38 degress Celsius, after Furmark for over 30mins my core temp never exceeded 80 degrees, max was 80 maintained from 15min mark onwards

 

[axe0]

No dust and GPU is properly seated?

 

[shawn94]

Yea checked. Cleared of dust and reseated GPU. Normal usage is fine, haven't tried running Dota 2 yet

 

[Layback Bear]

May I ask exactly what power supply you are using.

 

[shawn94]

Layback Bear, I can't remember exactly, it should be Seasonic 550W.

 

[shawn94]

Anyways the problem seems to be fixed, after I did everything there didn't seem to be a BSOD but I was experiencing error apphangB1. Turns out AMD Gaming Evolved app "optimized" my Dota 2 client and made the error occured.

Will mark as solved for now, thanks axe0 for helping!

 

[axe0]

Glad to hear that
You're welcome