Solved BSOD when playing DOTA 2, happened twice already.

shawn94

New member
Local time
9:11 PM
Messages
7
Please help.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
Please check Windows Update for updates and install every update available, it may take a couple of times to get them all.
The 0x116(VIDEO_TDR_FAILURE) is related to the graphics.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

1: kd> lmvm atikmpag
start             end                 module name
fffff880`06d46000 fffff880`06dee000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Aug 04 03:42:28 2015[/COLOR] (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hey axe0, I tried your method but it only became worse. Now i BSOD before i even do anything. Please advice
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
a996d6272d.png


Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below
34700d1440923396-bsod-0x124-whea_uncorrectable_error-nothing-works-a887c9d9e7.png


If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I'm bsod-ing before I can change anything. How do I fix it?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
Please check inside your case for any dust and remove it if there is any.
Please check if the GPU is properly seated, reseat if necessary.
Please note the temperatures of the GPU when idle and under load.




Diagnostic test

 GPU TEST


arrow.png
Run Furmark to test your GPU. Furmark tutorial

   Note
Run Furmark for around 30 minutes


   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
How to fill in your system specs:
picture.php

picture.php
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
My GPU idle temp is 38 degress Celsius, after Furmark for over 30mins my core temp never exceeded 80 degrees, max was 80 maintained from 15min mark onwards
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
No dust and GPU is properly seated?
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Yea checked. Cleared of dust and reseated GPU. Normal usage is fine, haven't tried running Dota 2 yet
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
May I ask exactly what power supply you are using.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Layback Bear, I can't remember exactly, it should be Seasonic 550W.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
Anyways the problem seems to be fixed, after I did everything there didn't seem to be a BSOD but I was experiencing error apphangB1. Turns out AMD Gaming Evolved app "optimized" my Dota 2 client and made the error occured.

Will mark as solved for now, thanks axe0 for helping!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Pentium(R) CPU G3258 @ 3.20GHzAMD Radeon HD 7900 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
Motherboard
ASRock B85M Pro4
Graphics Card(s)
AMD Radeon HD 7900 Series
Sound Card
AMD High Definition Audio Device
Hard Drives
ST2000DM001-1E6164 ATA Device
Glad to hear that :)
You're welcome
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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