Solved BSOD when playing Dota

dylan123

New member
Local time
4:05 AM
Messages
1
Hey guys,

So I've been having this issue for a couple of years now where I can be playing Dota for any amount of time before my screens suddenly drop out like they've lost connection and begin to flash. My computer will run for a while longer given I can tell when I've got music playing but if I leave it for long enough it will fully crash/bsod.

This is a problem which tends to be bad for 2-3 weeks then it will be fine for a few months before reoccurring again.

I used to have x2 480gtx cards in, I always thought that was the problem so I always used to switch them out and the slots they were in, currently only have the one in. Decided to finally look into the problem a little more for the first time last night, looking at my most recent dmp file, the errors I was getting -

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+921828 )


I googled the nvlddmkm.sys issue and that seemed to point to a Nividia driver issue. I followed what was suggested online and did a clean install of my graphics card driver just before and as soon as I opened up Dota it crashed, usually it wouldn't happen until I'd connected to a server to start playing a game so if anything, it made it worse...



Any help/suggestions as to what would be causing this issue would be much appreciated.

Here is a dropbox link to my DM Log Collector findings - Dropbox - DYLAN-PC-Fri_07_10_2016_144100_32.zip
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Hello dylan123.

Unfortunately we will not be able to help you in your situation as you are running a counterfeit installation of W7 and we don't support that here on the forum.

We would recommend that you install a new legit and fresh version of W7 and if you then still have the same issues then we will be most happy to help you!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
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