BSOD when playing Games

[Airborne4000]

Hello people

I'm new to this forum and debuging my PC....I know a little more about PC than the average person, and have built my last 4 PC. But when it comes to this sort of thing i'm a NOOB, so please go easy.

I'm getting BSOD on a freshly installed version windows 7 64 bit, this is the third time now i've reinstalled the OS on to different HDD and partitions...But the end product is alway the same? Freezing and crashing when playing MW2, and BSOD when i transfer files from one HDD to another when the file or folder is over about 5GB?

I have updated the drivers, and windows, and i'm currently running with minimal programes on the system. i would normally have Photoshop, Video editing programes and lots of games on the system. As i thought one of them my be the problem i have just put MW2 on. but it stills dies on me.

the only time i have experience this before was when rendering videos with Avid, and Premier Elements 8 working on a RC verion of win 7 64 (7100). so i thought installing this would fix my problem.

I have tried reading the mini dump files but to be honest....I don't understand what it was telling me. The BSOD normally comes up with 'Merory Management' or so PF? list corupt?????

I really hope someone can help me as all i want to do is have a stable system and play some games.

Thank you

 

[Jonathan_King]

Welcome!

Don't worry, we tailor our posts to meet the level of the OP. If he is a real noob, we give simple, step-by-step instructions, but if he knows how to do stuff already, we leave out the details.

I see two possible causes. The first is Kaspersky. Please remove it with this tool: http://support.kaspersky.com/downloads/utils/kavremover10.zip

Replace it with the free Microsoft Security Essentials.

3rd party AV programs are notorious for causing BSODs and other crashes on Windows 7 and Vista.

The other is your outdated Conextant drivers:

CT20XUT.DLL  Mon Mar 05 02:45:40 2007
ctaud2k.sys  Mon Mar 05 02:45:20 2007
CTEXFIFX.DLL Mon Mar 05 02:45:38 2007
CTHWIUT.DLL  Mon Mar 05 02:45:41 2007
ctoss2k.sys  Mon Mar 05 02:44:55 2007
ctprxy2k.sys Mon Mar 05 02:45:23 2007
ctsfm2k.sys  Mon Mar 05 02:44:52 2007

I advise updating them.

If those two things don't work, please enable driver verifier: http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jul 21 12:17:44.989 2010 (UTC - 4:00)
System Uptime: 0 days 1:14:55.986
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 21 19:41:04.814 2010 (UTC - 4:00)
System Uptime: 0 days 0:08:38.811
BugCheck 1A, {41284, 7fef90b3001, 0, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  dllhost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[Airborne4000]

thank you for the quick response King...how do i update outdated Conexant drivers, is the a programe or is it done through windows. how do i locate the correct driver to update

I have checked all drivers through device manager...just had another dump file produced LOL.

Are you saying that Kaspersky is no good? as i've just removed AVG to put this on a few months ago.

thanks again

 

[Jonathan_King]

Please do these instructions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

That will give us a lot more info we can use to help you.

Both AVG and Kaspersky cause BSODs, but MSE does not.

 

[cluberti]

I hate to say this, but in these dumps your working set list has been corrupted (the box is failing before it even gets to MiDeletePte - the VmWorkingSetList is probably corrupt). I've seen 1As with the exact same params before, and once it was bad RAM, and once it was an overheating CPU - both needed replacing. I'd start looking at hardware, unfortunately.

 

[Jonathan_King]

I hate to say this, but in these dumps your working set list has been corrupted (the box is failing before it even gets to MiDeletePte - the VmWorkingSetList is probably corrupt). I've seen 1As with the exact same params before, and once it was bad RAM, and once it was an overheating CPU - both needed replacing. I'd start looking at hardware, unfortunately.

Let's see what happens first, before moving on.

We are still awaiting results from removing the anti-virus.

 

[cluberti]

Not a problem, although an antivirus product wiping out the working set list would be one of the rarest corruption cases I've ever seen - these are protected from write by basically everyone but the memory manager itself.

 

[sygnus21]

JK I just want to chime in to say I can learn a lot reading your posts on diagnosing dump files. You're pretty good at it.

zigzag3143 offered to teach me how to read/diagnose them but I haven't taken him up on his offer yet

At any rate I just want to say good job.

Peace

 

[cluberti]

No worries - I do this for a living, and a post a few days ago got me interested enough to post. Now that I've looked around, I'm of course stuck as this is the only place other than my employment that has so many challenging dump files.

 

[Jonathan_King]

JK I just want to chime in to say I can learn a lot reading your posts on diagnosing dump files. You're pretty good at it.

zigzag3143 offered to teach me how to read/diagnose them but I haven't taken him up on his offer yet

At any rate I just want to say good job.

Peace

Thanks Drew, that is really kind. I will second Ken's offer to teach you, I also would be happy to do it.

 

[sygnus21]

Thanks JK, I know the offer is there when I'm ready to learn. I'm out now so as not to hijack this thread.

Peace

 

[Airborne4000]

Ok, Sorry not got back.....
I removed Kaspersky, then got a virus from Hell.....Some 'Antivir' program popping up every time i closed it. where and how it got on my PC i don't know but i couldn't remove it, had pop ups for doggy websites and this 'Programe' said it was scannig my PC for viruses. It also stopped me running ASquared to remove it as it was telling me the A2 had a virus and shut it down.

So i reinstalled windows for the 4th time this week.

OK, this is where im at....windows is up todate, all drivers are updated using DriverMax Pro. But there is one driver that has a warning on it and that is 'Unibrain 1394 PC' Windows can't find and updated driver or DriverMax. Then my BluRay drive wasn't recognised, so i found a thread and removed the upper and lower filters with reg edit.

everything seemed fine...managed one game...no problems, second game BSOD 'PFN' then the next was Memory managment'

So im back to Square one again

 

[Jonathan_King]

Could you please upload the new dumps?

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

Be sure Kaspersky is removed, and install Microsoft Security Essentials instead. MSE should do the job just as well, but still be very careful about where you visit. No "adult" sites, torrent downloads, peer-to-peer clients, and just use common sense about what you download.

 

[Airborne4000]

here the new dump files

 

[Tews]

Where?

 

[Airborne4000]

Sorry that didn't work here they are. Sometime it doesn't create a dump file, just freeze and i have to do a reset.....

I was wondering if my Creative X-fi card is to blame, as it is the old hardware and windows 7 drivers are hard to find?

 

[Tews]

You need to navigate to c:/windows/minidump and zip up all the .dmp files, then attach them (paper clip icon) to your next post...

 

[Airborne4000]

I hate my PC...LOL....Dump file here if its worked

 

[Tews]

All of your .dmp files are still pointing to Kaspersky Antivirus ( klif.sys ) as the reason for your crashes... Until you COMPLETLY remove it, you will continue to experience BSOD problems... Follow JK's advice,,,,

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
All of your .dmp files are still blaming Kaspersky as 

Loading Dump File [C:\Windows\Minidump\072410-38563-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e19000 PsLoadedModuleList = 0xfffff800`03056e50
Debug session time: Fri Jul 23 16:15:33.697 2010 (UTC - 4:00)
System Uptime: 0 days 0:40:09.694
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 208874, 2, 8c73}

Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : klif.sys ( klif+cd69 )

Followup: MachineOwner
---------

 

[Airborne4000]

thats the problem...I have removed it?????
using that program suggested earier in the thread...Strange