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BSOD when Program Guide updates in WMC and WU
The problem PC is used only as a Media Center. It runs 24/7 unless I'm gone for several days with no recordings scheduled.
The BSOD was noticed after a short trip about 30 days ago. I attempted to restore to a point on 8-16. That failed and wiped out all my later restore points.
I've run sfc /scannow in an elevated command prompt as admin and also ran in Safe mode 3-4 times. Fails to complete any repairs.
Today I attemped to install the update repair Windows6.1-KB947821-v34-x64. That failed with the error code attached.
I ran dm log collector.exe and added the CBS.log file to the zip file. Let me know if I have forgotten any :info:
Trying to avoid a reinstall so as not to lose Copy protected shows I have recorded. Getting desperate for ideas.
Thanks for any help.
Windows 7 Home Premium 64 bit AMD A10-5700 G.SKILL Sniper Series (2 x 4GB) Computer typePC/Desktop Computer Manufacturer/Model NumberCustom build OSWindows 7 Home Premium 64 bit CPUAMD A10-5700 MotherboardF2A85-V PRO MemoryG.SKILL Sniper Series (2 x 4GB) Monitor(s) DisplaysSamsung UN75F6300 Screen Resolution1080i Hard DrivesOCZ 120G Vertex 3
WD Red 1TB PSUAntec NeoHE 430 CaseSilverstone LC17 KeyboardGyration MouseGyration 4101 AntivirusMSE BrowserChrome Other InfoLite-On iHAS124D
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Hi Cassel,
Something has mucked up the permissions on TrustedInstaller, usually caused by a virus or malware.
please run Malwarebytes free and ESET on-line(dissable MSE)
Roy
W7 home premium 32bit/W7HP 64bit/w10 tp insid... E5300 dual core 3gb Nvidia Geforce 7100 Nforce 630i Computer typePC/Desktop Computer Manufacturer/Model Numbermedionl/Aspire 6930G/acer x55a OSW7 home premium 32bit/W7HP 64bit/w10 tp insider ring CPUE5300 dual core Motherboardmedion MS7366 Memory3gb Graphics Card(s)Nvidia Geforce 7100 Nforce 630i Monitor(s) Displaysavixc Internet Speedn (isp resticted to 72) Antivirusmse/pands Browserpalemoon Other InfoBelkin Fd7050 n USB using Railink RT2870 drivers, more upto date
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Are there any log files that would help after I run those?
lee
Windows 7 Home Premium 64 bit AMD A10-5700 G.SKILL Sniper Series (2 x 4GB) Computer typePC/Desktop Computer Manufacturer/Model NumberCustom build OSWindows 7 Home Premium 64 bit CPUAMD A10-5700 MotherboardF2A85-V PRO MemoryG.SKILL Sniper Series (2 x 4GB) Monitor(s) DisplaysSamsung UN75F6300 Screen Resolution1080i Hard DrivesOCZ 120G Vertex 3
WD Red 1TB PSUAntec NeoHE 430 CaseSilverstone LC17 KeyboardGyration MouseGyration 4101 AntivirusMSE BrowserChrome Other InfoLite-On iHAS124D
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Roy
Malwarebytes free - Threats:0
ESET on-line - No infections
I found WindowsUpdateDiagnostic.diagcab on MS site and it corrected 2 registry entries. I'll try a Program guide update and see how it goes.
lee
Windows 7 Home Premium 64 bit AMD A10-5700 G.SKILL Sniper Series (2 x 4GB) Computer typePC/Desktop Computer Manufacturer/Model NumberCustom build OSWindows 7 Home Premium 64 bit CPUAMD A10-5700 MotherboardF2A85-V PRO MemoryG.SKILL Sniper Series (2 x 4GB) Monitor(s) DisplaysSamsung UN75F6300 Screen Resolution1080i Hard DrivesOCZ 120G Vertex 3
WD Red 1TB PSUAntec NeoHE 430 CaseSilverstone LC17 KeyboardGyration MouseGyration 4101 AntivirusMSE BrowserChrome Other InfoLite-On iHAS124D
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WMC ran for 3 days after Program guide updated. BSOD happened again last night.
Ran sfc from original Win 7 install disk. Received the attached error. Is this a RAM problem? How would I troubleshoot?
Windows 7 Home Premium 64 bit AMD A10-5700 G.SKILL Sniper Series (2 x 4GB) Computer typePC/Desktop Computer Manufacturer/Model NumberCustom build OSWindows 7 Home Premium 64 bit CPUAMD A10-5700 MotherboardF2A85-V PRO MemoryG.SKILL Sniper Series (2 x 4GB) Monitor(s) DisplaysSamsung UN75F6300 Screen Resolution1080i Hard DrivesOCZ 120G Vertex 3
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Thats not good,
please run
chkdsk /f
from an elevared command mode .
Roy
W7 home premium 32bit/W7HP 64bit/w10 tp insid... E5300 dual core 3gb Nvidia Geforce 7100 Nforce 630i Computer typePC/Desktop Computer Manufacturer/Model Numbermedionl/Aspire 6930G/acer x55a OSW7 home premium 32bit/W7HP 64bit/w10 tp insider ring CPUE5300 dual core Motherboardmedion MS7366 Memory3gb Graphics Card(s)Nvidia Geforce 7100 Nforce 630i Monitor(s) Displaysavixc Internet Speedn (isp resticted to 72) Antivirusmse/pands Browserpalemoon Other InfoBelkin Fd7050 n USB using Railink RT2870 drivers, more upto date
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Chkdsk didn't return any errors.
Ran memtest86 on each stick of memory. One passed 2nd returned over 20000 errors.
I'm contacting g.skill for an RMA.
Never had RAM fail in over 25 years building PCs.
I'll mark solved if all goes well.
Thanks for your help.
lee
Windows 7 Home Premium 64 bit AMD A10-5700 G.SKILL Sniper Series (2 x 4GB) Computer typePC/Desktop Computer Manufacturer/Model NumberCustom build OSWindows 7 Home Premium 64 bit CPUAMD A10-5700 MotherboardF2A85-V PRO MemoryG.SKILL Sniper Series (2 x 4GB) Monitor(s) DisplaysSamsung UN75F6300 Screen Resolution1080i Hard DrivesOCZ 120G Vertex 3
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Yep thats the bug best of luck with the RMA,
geeze thats an awfull lot of errors.
Roy
W7 home premium 32bit/W7HP 64bit/w10 tp insid... E5300 dual core 3gb Nvidia Geforce 7100 Nforce 630i Computer typePC/Desktop Computer Manufacturer/Model Numbermedionl/Aspire 6930G/acer x55a OSW7 home premium 32bit/W7HP 64bit/w10 tp insider ring CPUE5300 dual core Motherboardmedion MS7366 Memory3gb Graphics Card(s)Nvidia Geforce 7100 Nforce 630i Monitor(s) Displaysavixc Internet Speedn (isp resticted to 72) Antivirusmse/pands Browserpalemoon Other InfoBelkin Fd7050 n USB using Railink RT2870 drivers, more upto date