BSOD When Trying To Install An App Using Itunes

[mpasanthosh]

I have a strange problem where i get BSOD when i click install for an iphone application in itunes.
Can some one please help me?
I tried to find out on my own and am frustrated uninstalling and installing itunes.
Also tried to remove registry keys for itunes and do a clean install even this does not help.
The error i get is DRIVER_IRQL_NOT_LESS_OR_EQUAL.
Caused by driver:NETIO.SYS
Caused by address: NETIO.SYS+2015
Crash Address:ntoskrnl.exe+73e80

I have attached the dump reports which are more detailed.
Thanks in advance for your support.

 

[essenbe]

NETIO is a Windows update that controls the network I/O system. I would suggest you update your Network driver and make sure you have run all Windows Updates. Keep checking for updates until there are no more. Also I need you to fill out your complete system specs, including your PSU and CPU Cooler.

Please fill out your System Specs​

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The dump files are basically the same

STACK_COMMAND:  kb
FOLLOWUP_IP: 
NETIO!memcpy+1e5
fffff880`01602015 8b040a          mov     eax,dword ptr [rdx+rcx]
SYMBOL_STACK_INDEX:  3
SYMBOL_NAME:  NETIO!memcpy+1e5
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME:  [COLOR=red]NETIO.SYS[/COLOR]
DEBUG_FLR_IMAGE_TIMESTAMP:  533f58d9
IMAGE_VERSION:  6.1.7601.22648
[COLOR=red]FAILURE_BUCKET_ID:  X64_0xD1_NETIO!memcpy+1e5[/COLOR]

You are also getting faults blamed on your Intel Graphics driver

fffff880`0496d008  fffff880`0585c31cUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR=red]igdkmd64.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

You should be able to update the network driver and the Graphics drivers from your motherboard's web site.