BSOD When trying to watch any video.

Xhizors

New member
Local time
6:10 PM
Messages
5
I have a problem with a friend's laptop. He brought it to me complaining about BSODs. The thing was that i wasn't even able to boot properly because the BSOD interrupted it. I reinstalled the OS(Windows 7 x86) and i tried to install all drivers. And when i tried to watch a video on youtube,it crashed into BSOD. I get ntfs.sys error,memory management,irq not less or equal,sometimes it's no error,bugcode usb driver,etc. I tried to unistall the drivers in safe mode and installing some OEM drivers or some generic drivers but i can't get rid of the BSOD's.

I also can't switch to AERO theme.


Laptop is a Toshiba Satellite L500-1ek.

LE: In safe mode, i can watch youtube videos without any problems. And if i don't install anydrivers the videos run perfectly.

Sorry for my bad english :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD FX-4300 3.8GHzKingston HyperX Genesis 4GB DDR3 1600MHz CL9ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 12...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build.
OS
Windows 7 Ultimate x64
CPU
AMD FX-4300 3.8GHz
Motherboard
ASRock 970DE3/U3S3
Memory
Kingston HyperX Genesis 4GB DDR3 1600MHz CL9
Graphics Card(s)
ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 128-bit
Monitor(s) Displays
Samsung SyncMaster 206bw 20"
Screen Resolution
1680x1050
Hard Drives
WD 1TB SATA-III 7200 RPM 64MB
PSU
Sirtec High Power Element BRONZE 400W
Case
RAIDMAX Stingray Black
Cooling
ZEROtherm ZEN FZ120
Keyboard
Microsoft Wired Keyboard 400
Mouse
Microsoft Optical Mouse 200 black Retail Micros
Internet Speed
RDS(Romanian Data system) @ 1 Gbps
Browser
Google Chrome

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Here you go.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD FX-4300 3.8GHzKingston HyperX Genesis 4GB DDR3 1600MHz CL9ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 12...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build.
OS
Windows 7 Ultimate x64
CPU
AMD FX-4300 3.8GHz
Motherboard
ASRock 970DE3/U3S3
Memory
Kingston HyperX Genesis 4GB DDR3 1600MHz CL9
Graphics Card(s)
ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 128-bit
Monitor(s) Displays
Samsung SyncMaster 206bw 20"
Screen Resolution
1680x1050
Hard Drives
WD 1TB SATA-III 7200 RPM 64MB
PSU
Sirtec High Power Element BRONZE 400W
Case
RAIDMAX Stingray Black
Cooling
ZEROtherm ZEN FZ120
Keyboard
Microsoft Wired Keyboard 400
Mouse
Microsoft Optical Mouse 200 black Retail Micros
Internet Speed
RDS(Romanian Data system) @ 1 Gbps
Browser
Google Chrome
The Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter driver is causing problem here.
Code:
BugCheck 7F, {d, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\RTL8187B.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8187B.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187B.sys
[COLOR=Red]Probably caused by : RTL8187B.sys [/COLOR]( RTL8187B+45f61 )

Followup: MachineOwner
---------
Which is too old.
Code:
8bc26000 8bc84000   RTL8187B T (no symbols)           
    Loaded symbol image file: RTL8187B.sys
    Image path: \SystemRoot\system32\DRIVERS\RTL8187B.sys
[COLOR=Red]    Image name: RTL8187B.sys
    Timestamp:        Tue Mar 24 12:33:18 2009 [/COLOR](49C885B6)
    CheckSum:         00062E44
    ImageSize:        0005E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The upbate avail here is not a very recent one, too. Realtek

But you try it.

If the driver still fails in the same manner, you may need to get a new adapter.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Same thing. win32k.sys BSOD.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD FX-4300 3.8GHzKingston HyperX Genesis 4GB DDR3 1600MHz CL9ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 12...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build.
OS
Windows 7 Ultimate x64
CPU
AMD FX-4300 3.8GHz
Motherboard
ASRock 970DE3/U3S3
Memory
Kingston HyperX Genesis 4GB DDR3 1600MHz CL9
Graphics Card(s)
ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 128-bit
Monitor(s) Displays
Samsung SyncMaster 206bw 20"
Screen Resolution
1680x1050
Hard Drives
WD 1TB SATA-III 7200 RPM 64MB
PSU
Sirtec High Power Element BRONZE 400W
Case
RAIDMAX Stingray Black
Cooling
ZEROtherm ZEN FZ120
Keyboard
Microsoft Wired Keyboard 400
Mouse
Microsoft Optical Mouse 200 black Retail Micros
Internet Speed
RDS(Romanian Data system) @ 1 Gbps
Browser
Google Chrome
After updating the driver?

Use ethernet till you get a new WiFi adapter.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I'm getting the same BSODs even with the ethernet.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD FX-4300 3.8GHzKingston HyperX Genesis 4GB DDR3 1600MHz CL9ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 12...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build.
OS
Windows 7 Ultimate x64
CPU
AMD FX-4300 3.8GHz
Motherboard
ASRock 970DE3/U3S3
Memory
Kingston HyperX Genesis 4GB DDR3 1600MHz CL9
Graphics Card(s)
ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 128-bit
Monitor(s) Displays
Samsung SyncMaster 206bw 20"
Screen Resolution
1680x1050
Hard Drives
WD 1TB SATA-III 7200 RPM 64MB
PSU
Sirtec High Power Element BRONZE 400W
Case
RAIDMAX Stingray Black
Cooling
ZEROtherm ZEN FZ120
Keyboard
Microsoft Wired Keyboard 400
Mouse
Microsoft Optical Mouse 200 black Retail Micros
Internet Speed
RDS(Romanian Data system) @ 1 Gbps
Browser
Google Chrome
Upload the dumps again?
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I can watch videos on my computer, but on youtube, i still get freezes and BSOD.. It was my fault lately. I forgot to disable wireless adapter


LE : Ok. So,here's another one. I can watch videos via internet with internet explorer but not with google chrome. I'll try and see if i get the same result via wi-fi.

LE2: So..it runs very smoothly with internet explorer and wi-fi on. But now when i try to see a video i have on my pc, it crashes.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD FX-4300 3.8GHzKingston HyperX Genesis 4GB DDR3 1600MHz CL9ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 12...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build.
OS
Windows 7 Ultimate x64
CPU
AMD FX-4300 3.8GHz
Motherboard
ASRock 970DE3/U3S3
Memory
Kingston HyperX Genesis 4GB DDR3 1600MHz CL9
Graphics Card(s)
ASUS Radeon HD7790 DirectCU II OC 1GB DDR5 128-bit
Monitor(s) Displays
Samsung SyncMaster 206bw 20"
Screen Resolution
1680x1050
Hard Drives
WD 1TB SATA-III 7200 RPM 64MB
PSU
Sirtec High Power Element BRONZE 400W
Case
RAIDMAX Stingray Black
Cooling
ZEROtherm ZEN FZ120
Keyboard
Microsoft Wired Keyboard 400
Mouse
Microsoft Optical Mouse 200 black Retail Micros
Internet Speed
RDS(Romanian Data system) @ 1 Gbps
Browser
Google Chrome
There is no new crash dump. :(
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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