BSOD when watching video

Orangelemonade

New member
Local time
9:48 PM
Messages
1
Hi,

I received the following error while watching a video today. Will this problem persist only if I watch videos, or will it happen at random times? I have an exam coming up next week on this laptop (no videos involved) and I really can't have it happen again.


Problem signature:
Problem Event Name:
BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800645E390
BCP2: FFFFF8800465D008
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111015-20997-01.dmp
C:\Users\TT\AppData\Local\Temp\WER-134831-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

Thank you so much everyone in advance for the help! :D
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
64 bit, Windows 7
CPU
Toshiba Tecra R850
Memory
4.0 GB
Hi Orangelemonade,

Welcome to the 7forums.

Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please remove the ASUS software, it is known for causing BSOD's.

As this crash is a 0x116 it is related to the graphics.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Make sure you ONLY install the drivers
Code:
2: kd> lmvm atikmpag
start             end                 module name
fffff880`04656000 fffff880`046a2000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Fri Feb 04 23:33:47 2011[/COLOR] (4D4C7ECB)
    CheckSum:         00048AE6
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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