BSOD when watching videos, opening browser windows (BCCode 116)

[ted777]

Hi all,

I hope to get some help on the random BSODs I have been getting for a while now. I suspect it has something to do with my graphics card (Nvidia GT 545) but updating drivers doesn't seem to help. Sometimes the screen just goes black, with the monitor go on standby, other time it just restarts.

Display set up is I have a HP monitor via DVI, and a secondary (split display) to a Sony on HDMI.

I have narrowed the activities that cause more BSODs to:-

1) watching videos (mainly 720p or higher, mp4/mkv) on VLC at 1.5x speed
2) opening multiple Chrome browser windows (>8)

Error from Windows after the last restart.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80172A94E0
BCP2: FFFFF8801775DA1C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thanks all!

 

[Arc]

updating drivers doesn't seem to help.

Let us have a check?

Apply 347.09 WHQL. NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Then stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
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Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you experienced any crash or artifacts during the test.