BSOD when watching youtube videos and playing Star Craft 2

[Jc27141]

My 3yr old computer BSOD's when I watch Youtube videos and play Star Craft 2. Happily appreciate any advice, thanks.

- x86 (32-bit) or x64 ? 64 - the original installed OS on the system? Yes - an OEM or full retail version? Retail - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 3+ years - What is the age of OS installation (have you re-installed the OS?) Not sure

 

[panais]

Hi Jc27141 welcome to SF

Please follow these steps in this order,

Uninstall and clean Avg from your system using the avgremoverx64

Download and install Microsoft Security Essentials

Enable windows firewall.

Download and install Driver Sweeper

Download the most recent software\driver for your ati from AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose amd and clean any remaining fragments,restart in normal mode.

Install the new ati software\driver,restart.

Update DirectX

---------------------------------
Finish with the above steps and post back with any results.

 

[Jc27141]

followed the instructions, got one error when installing my ati driver.

Microsoft Visual C++ 2010 RedistributableFinal Status:FailVersion of Item:10.0.30319Size:9 Mbytes
thanks for the help!

 

[Jc27141]

Tested the fixes, watched a youtube video and got a DRIVER_IRQL_NOT_LESS_OR_EQUAL error.

 

[panais]

Update your windows using windows update then run this procedure,


Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose amd and clean any remaining fragments,restart in normal mode.

Install the new ati driver,Not the catalyst only the driver,restart.

Update DirectX

 

[Jc27141]

After following your instructions I'm still having the C++ problem

 

[panais]

Use the Driver Sweeper backup\restore and restore amd\ati.

Then just install the driver,not the catalyst.