First of all I recommend you uninstall these software utilities...
Code:
Start Menu\Programs\[COLOR="red"]ASRock Utility[/COLOR] Public:Start Menu\Programs\ASRock Utility Public
Start Menu\Programs\ASRock Utility\[COLOR="red"]A-Tuning[/COLOR] Public:Start Menu\Programs\ASRock Utility\A-Tuning Public
Start Menu\Programs\ASRock Utility\[COLOR="red"]AsrAppCharger[/COLOR] Public:Start Menu\Programs\ASRock Utility\AsrAppCharger Public
Start Menu\Programs\ASRock Utility\[COLOR="Red"]SmartConnect[/COLOR] Public:Start Menu\Programs\ASRock Utility\SmartConnect Public
It's not necessary but I personally class it as bloatware.
Code:
BugCheck A, {0, [COLOR="Blue"]2[/COLOR], 1, fffff80002ee1c3f}
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]SYMNETS.SYS[/COLOR]
Probably caused by : [COLOR="DarkOrange"]NETIO.SYS[/COLOR] ( NETIO!WfpExpireEntryLru+17 )
Symentec appears to be causing issues by accessing pageable data at a higher IRQL than allowed, in this case
2 (DISPATCH_LEVEL) . This is not allowed as the IRQL is at 2 which means that has priority over any interrupts at an IRQL below that, to access pageable memory the IRQL must be at 1 or below, therefore a page fault occurs at IRQL level 1 which cannot be resolved as the interrupt at IRQL 2 must be completed first, that interrupt cannot be completed because a page fault has occurred.
It's like a vicious circle where one cannot be completed because the other hasn't been completed.
You should remove Norton 360 with the
removal tool.
Replace it with MSE and Malwarebytes.
Microsoft Security Essentials - Microsoft Windows
Malwarebytes | Free Anti-Malware & Internet Security Software
Tip
Make sure you don't enable the free trial of malwarebytes pro, deselect the option when prompted.
Being the curious minded person I am, I looked at your loaded modules and found this.
Code:
Unloaded modules:
fffff880`0129a000 fffff880`012a8000 crashdmp.sys
fffff880`015f6000 fffff880`01600000 dump_storpor
fffff880`040c5000 fffff880`0437f000 [COLOR="Red"]dump_iaStorA[/COLOR]
fffff880`0437f000 fffff880`04392000 dump_dumpfve
That is the dumping module required by windows to dump information from Intel Rapid Storage Technology.
This software is problematic 99% of the time and should be removed, it may or may not being directly related to this issue.
Uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
- Right click on "my computer" icon and click "manage" on the context menu.
- It will open the "computer management" window.
- Select "Device Manager" in the left pane, It will list all the existing devices up.
- Expand "Disc Drives" by clicking on the triangle in front of it.
- Select one item under it, right click, uninstall.
- Continue the process for all items under "Disc Drives"
- Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Lastly, due to the nature of this error, being that it's network related I recommend you update your network drivers.
Code:
3: kd> [COLOR="Green"]lmvm netr28ux[/COLOR]
start end module name
fffff880`058e0000 fffff880`059f3000 netr28ux (deferred)
Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
Image name: netr28ux.sys
Timestamp: [COLOR="red"]Fri Nov 13 09:44:59 2009[/COLOR] (4AFD2A9B)
CheckSum: 0010E345
ImageSize: 00113000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Conceptronic
If you struggle to find anything then update it via device manager, expand the network devices then update the driver software for the correct network adapter.
Post back the results, let us know how it goes.
