BSOD while browsing on firefox, especially in combination with Flash

Uncle P

New member
Local time
8:04 PM
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2
Hello,
I've been receiving worryingly many BSOD's on a fairly new computer. A connecting factor seems to be the use of Mozilla Firefox, and through it, Adobe Flash player while viewing YouTube and niconicodouga videos. It might also have to do with Avast, as the problems began only after I moved over to it from Norton. Not immediately, though, so I can't make a clear judgement on that.

Following instructions, here is my DM Log Collector file.

Thank you for your time,
-Uncle.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Motherboard
MSI Z97 GAMING 7 (MS-7916)
Memory
8,00 GB
Graphics Card(s)
NVIDIA GeForce GTX 770
Sound Card
(1) NVIDIA High Definition Audio (2) Realtek High Definiti
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Samsung SSD 840 EVO 120GB ATA Device (2) HUAWEI TF CARD Storage USB Device
Welcome to 7F. Could you please start by updating your system specs by following http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

1: Your Intel USB 3.0 eXtensible Host Controller driver is being flagged.

Code:
fffff880`09b65698  fffff880`0f201be0Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
[COLOR=Red][B]*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys[/B][/COLOR]
 iusb3xhc+0x1be0

0: kd> lmvm iusb3xhc
start             end                 module name
fffff880`0f200000 fffff880`0f2c5000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        [COLOR=Red][B]Wed Feb 12 11:04:33 2014[/B][/COLOR] (52FB5541)
    CheckSum:         000C82CE
    ImageSize:        000C5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: Check for an updated version here.

2: Your nVidia driver has also been flagged.

Code:
fffff880`0bd28288  fffff880`0f46bd68Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
[COLOR=Red][B]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/B][/COLOR]
 nvlddmkm+0x217d68

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f254000 fffff880`0fee2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red][B]Wed Jul 02 18:42:02 2014[/B][/COLOR] (53B4446A)
    CheckSum:         00C4C7C9
    ImageSize:        00C8E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

:ar: Please uninstall Google Chrome and use an alternative browser for testing purposes.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thank you for your responses. I have updated my system specifications as instructed.

This is embarrassing to ask, but... Intel offers above-mentioned USB drivers for series 7 and 8 chipsets, but if I am reading my hardware specifications correctly, I am running a 9-series chipset (MSI Z97 GAMING 7 (MS-7916)) motherboard. Should I go with one of the offered, or seek elsewhere? In addition, I can't quite find my Nvidia folder at C: root, as suggested by the linked instructions, but rather at user\appdata\local\temp\Nvidia. As a result, being dumb and easily intimidated, I'm unsure of how to proceed. My apologies for the need for all this hand-holding.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Motherboard
MSI Z97 GAMING 7 (MS-7916)
Memory
8,00 GB
Graphics Card(s)
NVIDIA GeForce GTX 770
Sound Card
(1) NVIDIA High Definition Audio (2) Realtek High Definiti
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Samsung SSD 840 EVO 120GB ATA Device (2) HUAWEI TF CARD Storage USB Device
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