BSOD while busy editing photos on Photo impact

[nkujankuja]

Hi guys

While I was editing photos and burning DVD at the same time the pc crashed with a blue screen. I have attached the file. Please help!

 

[HonorGamer]

Hello.

FNETURPX.SYS Fri Oct 3 21:26:51 [B][COLOR="Red"]2008[/COLOR][/B](48E6D46B)

Drivers before 2009 are known to cause problems. Please update: http://www.pqi.com.tw/download.asp

Some of the crash files are pointing to AVG.

1.Create a restore point.
2.Un-install AVG
3. Restart
4. Install Microsoft Security Essentials - Free Antivirus for Windows
5. Restart.

Looks like possibly memory problems. Please run a http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html .

After please post back results.

-Justin

 

[nkujankuja]

@Justin, what drivers are you talking about that are earlier than 2009, the link you provided isn't working for me. I installed MSE but I still need to update it and I don't know how because I don't have internet connection. I installed memtest86 and I did the ram check the results were fine no errors were found. What else should I be doing now?

 

[HonorGamer]

You will need to plug into the internet so you can update MSE.

 

[nkujankuja]

How much data am I suppose to prepare myself with in order to fully update MSE? I have experience another BSOD again this morning but I want to focus on doing what you said yesterday.

 

[HonorGamer]

Go ahead and post up the new crash files and I will take a look. It should be to much, and shouldn't take to long.

-Justin

 

[nkujankuja]

I have now noticed that it crashes everytime I switch it on or restart. I hope you see every little detail that might be the cause because I don't want to leave Win 7 back to Win XP. I attached the file as requested.

 

[nkujankuja]

Hi Justin

I managed to update the MSE Antivirus, its now up to date. it recently crashed complaining about my cd drive. i uninstalled both my cd drives and let windows install the new drivers for them. now i can restart my pc without the BSOD but not really sure that its solved because it pointed a couple of things not just a cd drive. should i send you another file?

 

[HonorGamer]

Well the ones you recently attached show memory problems and also code corruption.
try these:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

After:
http://www.sevenforums.com/tutorials/433-disk-check.html

Afterwards run a http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back results.

-Justin

 

[nkujankuja]

Hi Justin

I will send you the file first thing tomorrow morning because now i am at work and will do it when i get home, obviously the ram check will do overnight and check it before i come to work. confirm to me again what i need to do is to

1. check the harddrives for errors
2. check the ram for errors
3. system check ?

 

[HonorGamer]

do the SFC and the check disk first. then the mem test.

 

[nkujankuja]

Hi Justin

ok i will do so sir!

 

[nkujankuja]

Hey Justin

i did a disc check and found out that my slave 1.5TB had errors and i am currently busy checking my main HDD now and will check it when i get home tonight. please advice on how to fix that HDD errors. i am still going to check the ram for bad sectors.

 

[nkujankuja]

This is my latest file. I removed the 2 slave HDD and did a disc check on the main HDD so I would like you to check if you still see the problem with the remaining hardware.

 

[HonorGamer]

Do the Ram test. It's coming up with more errors with memory corruption.

 

[nkujankuja]

I'm busy doing Memtest since last night at 21:00 and now the time is 03:45. Attached is a photo of what I saw on the screen and the was no movement nothing running further. What should I do now? That screen is still there I haven't removed or restarted yet untill I hear from you. I hope you see everything clear on this pic.

 

[nkujankuja]

Hi Justin

This is my latest attachment. I disconnected everything in my pc, all harddrives, rams, Bios, cd drives and the graphic card. I then pluged them back in. The first thing I did is running this diagnostic test. Attached are the results of the test.