Solved BSOD while "downloading", Error 0x0000001e

sdzeus

New member
Local time
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Hello to All,

I am new to this site so I will post as much info as I can to help resolve my BSOD issue.
I recently encountered the BSOD (3 times) while "downloading" :geek: from a certain well known application. I received the following info:


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff8800b2d00d0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021715-17316-01.


-sdzeus
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel - i7 4770K
Motherboard
Gigabyte - Ultra Durable Black Edition Z97X-UD5H-BK
Memory
Corsair - Dominator Platinum 16GB CMD16GX3M2A1866C9
Graphics Card(s)
Diamond - AMD Radeon R9 290X 4GB GDDR5
Sound Card
N/A
Monitor(s) Displays
BenQ - GW2750
Screen Resolution
1920 x 1080
Hard Drives
Samsung 850 Evo SSD - 500 GB MZ-75E500B/AM,
Western Digital Black - 4 TB WDBSLA0040HN
PSU
700 Watt
Case
Corsair - Obsidian 750D Full Tower
Cooling
Corsair - Hydro Series H105
Keyboard
Kensington - K64370A
Mouse
Gigabyte - Force M7 Thor
Internet Speed
Verizon Fios 75/75
Antivirus
Avast Free AntiVirus, Malwarebytes Anti-Malware
Browser
IE, Firefox, Chrome
Other Info
Pioneer BD-RW BDR-208M,
ASTRO Gaming A40 Audio System
Welcome.

Caused by Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver

Driver Reference Table

Update or Remove to test.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.


Code:
[/QUOTE][FONT="Lucida Console"]
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\debug-SalDesktop1\debug-SalDesktop1\SALDESKTOP1-Tue_02_17_2015_192310_90\021715-17316-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
Machine Name:
Kernel base = 0xfffff800`03218000 PsLoadedModuleList = 0xfffff800`0345c890
Debug session time: Wed Feb 18 05:59:05.650 2015 (UTC + 6:00)
System Uptime: 0 days 7:55:43.462
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000094, fffff8800b2d00d0, 0, 0}

Probably caused by : bflwfx64.sys ( bflwfx64+8a16 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8800b2d00d0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
+26ea6473f49359
fffff880`0b2d00d0 f8              clc

BUGCHECK_STR:  0x1E_c0000094

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  openvpn.exe

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004824a16

CONTEXT:  fffff8800b2d0850 -- (.cxr 0xfffff8800b2d0850;r)
rax=00000000000006af rbx=fffffa8010b5d2b8 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8010b5d2b8
rip=fffff88004824a16 rsp=fffff8800b2d1230 rbp=0000000000000000
 r8=0000000000000600  r9=0000000000000000 r10=fffffa8010934c00
r11=00000016a9bb7f02 r12=00000000000006af r13=fffffa8010bfbc38
r14=0000000000000000 r15=fffff88001904110
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
bflwfx64+0x8a16:
fffff880`04824a16 ??              ???
Last set context:
rax=00000000000006af rbx=fffffa8010b5d2b8 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8010b5d2b8
rip=fffff88004824a16 rsp=fffff8800b2d1230 rbp=0000000000000000
 r8=0000000000000600  r9=0000000000000000 r10=fffffa8010934c00
r11=00000016a9bb7f02 r12=00000000000006af r13=fffffa8010bfbc38
r14=0000000000000000 r15=fffff88001904110
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
bflwfx64+0x8a16:
fffff880`04824a16 ??              ???
Resetting default scope

STACK_TEXT:  
fffff880`0b2d1230 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : bflwfx64+0x8a16


FOLLOWUP_IP: 
bflwfx64+8a16
fffff880`04824a16 ??              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  bflwfx64+8a16

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: bflwfx64

IMAGE_NAME:  bflwfx64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  511bc788

STACK_COMMAND:  .cxr 0xfffff8800b2d0850 ; kb

FAILURE_BUCKET_ID:  X64_0x1E_c0000094_bflwfx64+8a16

BUCKET_ID:  X64_0x1E_c0000094_bflwfx64+8a16

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x1e_c0000094_bflwfx64+8a16

FAILURE_ID_HASH:  {2043994a-8f47-1a27-9b57-112cd9ab1f62}

Followup: MachineOwner
---------

2: kd> lmvm bflwfx64
start             end                 module name
fffff880`0481c000 fffff880`0496f000   bflwfx64 T (no symbols)           
    Loaded symbol image file: bflwfx64.sys
    Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
    Image name: bflwfx64.sys
    [COLOR="Blue"]Timestamp:        Wed Feb 13 23:04:08 2013 (511BC788)[/COLOR]
    CheckSum:         0001B330
    ImageSize:        00153000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
[/FONT]
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thank you so much koolkat77! That seemed to do the trick; no issues since then!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel - i7 4770K
Motherboard
Gigabyte - Ultra Durable Black Edition Z97X-UD5H-BK
Memory
Corsair - Dominator Platinum 16GB CMD16GX3M2A1866C9
Graphics Card(s)
Diamond - AMD Radeon R9 290X 4GB GDDR5
Sound Card
N/A
Monitor(s) Displays
BenQ - GW2750
Screen Resolution
1920 x 1080
Hard Drives
Samsung 850 Evo SSD - 500 GB MZ-75E500B/AM,
Western Digital Black - 4 TB WDBSLA0040HN
PSU
700 Watt
Case
Corsair - Obsidian 750D Full Tower
Cooling
Corsair - Hydro Series H105
Keyboard
Kensington - K64370A
Mouse
Gigabyte - Force M7 Thor
Internet Speed
Verizon Fios 75/75
Antivirus
Avast Free AntiVirus, Malwarebytes Anti-Malware
Browser
IE, Firefox, Chrome
Other Info
Pioneer BD-RW BDR-208M,
ASTRO Gaming A40 Audio System
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