BSOD While downloading Neverwinter.

Vecticus

New member
Local time
1:59 PM
Messages
1
The title basically says it all. I started to download Neverwinter this afternoon and about 15% through while looking at some youtube videos the first BSOD happened. I tried it again and it made it to about 94% then the second BSOD happened. I was looking at youtube videos for each. I downloaded and ran the SF Diagnostic Tool. Any chance I could play Neverwinter tonight? :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ProBook 4540s
OS
Windows 7 Home Premium x64
Memory
8 GB
Graphics Card(s)
Intel 4k
Antivirus
Panda Cloud
Browser
Chrome
Hi There,

Both of these are being caused by your AV, Panda,

Code:
BugCheck 50, {fffff8a0091a102c, 0, fffff88000de0be0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\NNSStrm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NNSStrm.sys
*** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys

Could not read faulting driver name
Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )

Driver Reference Table - NNSStrm.sys

Code:
BugCheck 50, {fffff8a00a18a038, 0, fffff880042ddb90, 0}

Unable to load image \SystemRoot\system32\DRIVERS\NNSStrm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NNSStrm.sys
*** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys
Unable to load image \SystemRoot\system32\DRIVERS\psinknc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for psinknc.sys
*** ERROR: Module load completed but symbols could not be loaded for psinknc.sys

Could not read faulting driver name
Probably caused by : NNSStrm.sys ( NNSStrm+36b90 )

Driver Reference Table - psinknc.sys

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

That should get you to playing your game and you can sort out an alternate AV later if you don't want MSE.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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