BSOD while idle and general crashes

[blazingflare]

I have a fairly new computer and for awile everything was fine. However in the last month or so I have gotten a few BSODs on my computer as well as a couple crashes. I have no idea what the cause would be and I would like some help.

 

[Arc]

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1A, {888a, fffff8a000331608, fffff68000013a03, fffffa8001624830}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37f20 )

Followup: MachineOwner
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Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results, with the subsequent crash dumps, if any.

 

[blazingflare]

Just a bit ago I recieved another freeze. I will post another dump in a bit. Right now I am running the RAM check you linked. Edit: it was not a blue screen, just a hang up forcing me to do a Manuel shut down.

 

[blazingflare]

I don't know if the ram test dumps the data so I took a screen cap of the results.
In my opinion one error that only pops up once in 5 runthroughs of a test is probably just a fluke

 

[Arc]

A single error is enough to make the RAM unstable. We usually suggest to stop memtest as and when you got teh first error.

If you think it is a fluke, run memtest once again, see the situation.

Alternatively you may change the RAM module to observe if there is any change in your computer's behavior.

 

[blazingflare]

Alternatively you may change the RAM module to observe if there is any change in your computer's behavior.

How would I do that?

 

[Arc]

 

[blazingflare]

I have been going on with using my computer and I think the problem might actually be a virus. Do you have any tips on the best way to eradicate it? I am thinking of probably just backing up my files onto an external HD and then flashing my HD and reinstalling windows. I have been using MSE as my antivirus, but I haven't been able to do a full scan without my computer freezing.

 

[Arc]

Scan the system for possible virus infection.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

 

[blazingflare]

I ran windows defender offline and it found a virus which I had removed. I also ran the MEM test again for 8 passes, however it didn't find anything.
Thanks Arc for linking me the program.

 

[Arc]

OK
Let us know for any further issue .