bsod while leaving laptop to download something, 0x0000009f

[chronomike]

View attachment 258352i already attached the data zipped file from sf diagnostic tool... please help

 

[koolkat77]

Welcome to SevenForums.

There are no dump files in the attachment. Please configure the system to collect small memory dumps following: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Start Menu\Programs\McAfee Family Protection	Public:Start Menu\Programs\McAfee Family Protection	Public
MSC	"c:\program files\microsoft security client\msseces.exe" -hide -runkey	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

You are running multiple antivirus apps and McAfee is a frequent cause of BSOD-s. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

• Microsoft Security Essentials, Free antivirus for windows.
• Malwarebytes Anti-Malware Free
• Good and Free system security combination
  
  

   Warning

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type

   SFC /scannow

Full tutorial here:

• SFC /Scannow Command - System File Checker

Disk Check on your hard drive for file system errors and bad sectors on it.

• How to run Disk Check on Windows 7

Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Let us know the results with further BSOD reports.

 

[chronomike]

is the dmp file usually high cuz i found mine to be 499 mb?

 

[koolkat77]

That's a memory dump. I need Small memory (Minidumps).

 

[chronomike]

http://www.************/rar/aU231-x6/SF_08-03-2013.html
here is the link of the rar with memory dump in case you want to study it, ill wait for the next bsod this time with small dump prepared. thanks for the replies

 

[koolkat77]

The attachment is not a valid one.

Have you followed the steps in post #2?

 

[chronomike]

sorry, gonna repost properly once a bsod comes in again.

 

[koolkat77]

Tyt