BSOD while playing any game (guild wars 2 often) bccode 116

[koniowsky717]

I have been getting BSOD often while playing skyrim and guild wars 2. I have done everything i thought possible (driver sweeper included) and i am still getting the same BSOD. i need some ideas

 

[koolkat77]

Welcome

It looks like the NVIDIA Graphics filter drivers are causing a problem. You may want to reinstall the drivers for your graphic card afresh first by uninstalling them from control panel then delete remnants of the drivers using Driver Sweeper again

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80072f8100, fffff88004779704, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : nvkflt.sys ( nvkflt+31704 )

Followup: MachineOwner
---------

7: kd> lmvm nvkflt
start             end                 module name
fffff880`04748000 fffff880`04790000   nvkflt   T (no symbols)           
    Loaded symbol image file: nvkflt.sys
    Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
    Image name: nvkflt.sys
    Timestamp:        Wed Oct 03 00:21:49 2012 (506B30BD)
    CheckSum:         0004E9FE
    ImageSize:        00048000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

For reference, go through this thread: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[koniowsky717]

i uninstalled my drivers using driver sweeper numerous times. i even tried reinstalling different versions on my card. It does not fix the problem

 

[koolkat77]

Are the game settings enhanced? Did you check the temps while gaming?
For monitoring the heat/celsius of the system, use Speccy or HWinfo:

• Speccy - System Information - Free Download
• CPUID - System & hardware benchmark, monitoring, reporting

 

[koniowsky717]

My temps fine. Does the program pchealthboost really work? i see this as one of my last options

 

[koolkat77]

No, it does not work, specially it has nothing to do with Video TDR.
Can you tell us the temps? Anything over 60C is not fine.

 

[koniowsky717]

The highest i saw it get was around 70. I thought about buying a cooling pad, but i really didnt think that was the cause of the blue screens. Alienware wants me to $120 dollare to repair, because they believe it is a software problem.

 

[koniowsky717]

I can say that i have noticed i can play gw2 longer without a crash when i havnt played for alittle while. If i jump right back in after a crash, i get another one in about five minutes.

 

[koolkat77]

If you think it's a software problem, the best way to eliminate that is doing a clean install. Do it and see if the blue screen problems come back. Make sure you have the latest drivers for graphics card, chipset/motherboard drivers, get them from relevant manufacturers websites. Do not install anything tweaking stuff like you mentioned above this post.

Lower the games settings, enhancing them is probably putting the GPU in stress and causing the heat.

BTW, also like to know if this is a knew system and is under its warranty. Does the motherboard have an onboard VGA slot? You'd want to connect or switch to it and see if you're getting these BSODs.

 

[koniowsky717]

The system is about six months old and is under only a hardware warranty. Apparently nothing is wrong with my hardware. How do I check for the vga on motherboard?

 

[koolkat77]

You'll have to boot to your BIOS and change the video settings from there first.

It would be helpful if you have a friend who can lend you their graphics card for a while to play and see if you're getting BSODs/crashes/hangs/heating problem.

 

[koniowsky717]

That's that thing, in the a12 bios settings there is no tab to change the display settings. I tried going in there a number of times

 

[koolkat77]

What abt a friend lending you their GPU?

 

[koniowsky717]

I can try. gotta find one that has one

 

[essenbe]

Are you talking about the laptop in your system specs?

 

[koniowsky717]

Yes, the specs are from my laptop

 

[essenbe]

Normally on most laptops, you cannot change graphic cards, and it's a big ordeal if you can. I don't play skyrim, but from others I understand it is a pretty demanding game. The symptoms you are describing sound like it is overheating. It does it quickly on a demanding game like skyrim. It takes longer on a less demanding game before it crashes, once you start it back up, it hasn't had a chance to completely cool down and crashes sooner.

 

[koniowsky717]

I played skyrim for months with no crashes. It just started happening when I started playing guild wars two. I upgraded my before

 

[koniowsky717]

*my nvidia card and then it started crashing after a week of playing gw2. Installed old drivers and it still crashed. I then wanted to see if it was only gw2 and put in skyrim. crashed in five minutes

 

[koolkat77]

Get a cooler, do a clean install and see if it crashes.