BSOD while playing BF4

[generalpetres]

I have just recently reinstalled windows 7 after my computer crashed after trying to update my video card drivers causing my computer to only boot to windows loading screen the bsod.

I reinstalled all my programs and was playing bf4 and my game would play fine for about 5 min then it would lock up and loop the sound then crash. It did this too me a couple of times so i used driver verifier and had the computer crash a couple of times with in the first 2min of running it. Can someone please help.

it looks like im getting two different Bsods,

This is the Bsods im getting while playing in game.

[FONT=Segoe UI, Arial]On Sun 10/5/2014 1:13:04 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]hal.dll[/FONT] (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007B15028, 0xB2000040, 0x800)
Error: [FONT=Segoe UI, Arial]WHEA_UNCORRECTABLE_ERROR[/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/FONT]

This is the Bsod i got while doing Driver verifier
[FONT=Segoe UI, Arial]On Sun 10/5/2014 12:46:00 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\100414-88982-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]hidclass.sys[/FONT] (HIDCLASS+0x2710)
Bugcheck code: 0xC9 (0x220, 0xFFFFF88005BAF710, 0xFFFFFA800B355670, 0xFFFFFA800B49A7D0)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_IOMANAGER_VIOLATION [/FONT]
file path: C:\Windows\system32\drivers\hidclass.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Hid Class Library
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/FONT]

 

[HonorGamer]

Hello,

[COLOR="red"]ASACPI.sys [/COLOR]                 Sun Mar 27 21:30:36 [COLOR="Red"]2005[/COLOR] (42476C4C

Older drivers like this are a common cause of BSODs. Please update: http://support.asus.com/download/download.aspx

ctac32k.sys                 Wed Jul  2 03:38:22 [COLOR="red"]2008[/COLOR]

Please update: Creative Worldwide Support

NvStreamKms.sys             Fri Jul 25 06:35:56 2014 (53D2411C)

In all honesty I have never seen this driver before. After doing some research it is a nVidia driver, and after doing more research it is shown to cause problems in windows 8.1. Although you are not running 8.1, I suggest you uninstall ALL nVidia drivers, and reinstall ONLY the display drivers.

Start Menu\Programs\MagicDisc	Public:Start Menu\Programs\MagicDisc  	Public

Until we figure out the problem of this BSOD, can you please uninstall this program. If found that this isn't the cause then you can reinstall it.

Probably caused by:[COLOR="red"] HIDCLASS.SYS[/COLOR]

This is showing that the BSOD is being caused by USB drivers. Reinstall them, you can also update them through Windows Update.

BugCheck Info: [COLOR="red"]DRIVER_VERIFIER_IOMANAGER_VIOLATION[/COLOR] (c9)

This also shows that you have driver verifier on. For now Turn off(you can do so using this tutorial): http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Probably caused by: [COLOR="red"]GenuineIntel[/COLOR]
BugCheck Info: WHEA_UNCORRECTABLE_ERROR ([COLOR="red"]124[/COLOR])

Expected Frequency: 2660 
Actual Frequency: [COLOR="red"]4250[/COLOR]

Undo your overclock. This could be the MAIN cause of this BSOD. But also follow the steps below!

BugCheck 0x124

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

   Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html and use the following hardware checks to supplement that link.

• If you are overclocking any hardware, please stop.
  
  
• If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  
  
• Run all but the advanced tests with SeaTools for HDDs.
  SeaTools for Windows
  
  SeaTools for DOS​
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing CPU stress test using IntelBurnTest
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
  For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html for the crash.
​

Coutesy of: writhziden

After you complete this, post back results. It is possible I may have missed something has I have been gone for some time.

 

[generalpetres]

Hello,

[COLOR=red]ASACPI.sys [/COLOR]                 Sun Mar 27 21:30:36 [COLOR=Red]2005[/COLOR] (42476C4C

Older drivers like this are a common cause of BSODs. Please update: http://support.asus.com/download/download.aspx

what driver would this be? i updated my bios driver the the latest one they had, my computer is over 5 years old and they stopped doing drivers for some of the stuff i have in my computer.

ctac32k.sys                 Wed Jul  2 03:38:22 [COLOR=red]2008[/COLOR]

Please update: Creative Worldwide Support

my sound card has the last driver they made for it.

NvStreamKms.sys             Fri Jul 25 06:35:56 2014 (53D2411C)

In all honesty I have never seen this driver before. After doing some research it is a nVidia driver, and after doing more research it is shown to cause problems in windows 8.1. Although you are not running 8.1, I suggest you uninstall ALL nVidia drivers, and reinstall ONLY the display drivers.

I have two video cards in my computer an gtx470 and a gts 8800 512mb card, the 8800 driver is the one i currently have installed as the latest one for my gtx470 only causes bsods.

Start Menu\Programs\MagicDisc    Public:Start Menu\Programs\MagicDisc      Public

Until we figure out the problem of this BSOD, can you please uninstall this program. If found that this isn't the cause then you can reinstall it.

i uninstalled magic disc

Probably caused by:[COLOR=red] HIDCLASS.SYS[/COLOR]

This is showing that the BSOD is being caused by USB drivers. Reinstall them, you can also update them through Windows Update.

where can i find just the usb drivers? Are you refering to the drivers for my keyboard and mouse? thoes both have up to date drivers

BugCheck Info: [COLOR=red]DRIVER_VERIFIER_IOMANAGER_VIOLATION[/COLOR] (c9)

This also shows that you have driver verifier on. For now Turn off(you can do so using this tutorial): http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

this was already been turned off when i posted this thread

Probably caused by: [COLOR=red]GenuineIntel[/COLOR]
BugCheck Info: WHEA_UNCORRECTABLE_ERROR ([COLOR=red]124[/COLOR])

Expected Frequency: 2660 
Actual Frequency: [COLOR=red]4250[/COLOR]

Undo your overclock. This could be the MAIN cause of this BSOD. But also follow the steps below!

The overclock was actually 3.42 Ghz dont know why it was stating 4250, i set almost everything back to stock in the bios but im running the cpu overclock profile as xmp so my ram will run at the default clock of 1600 instead of 1066 at stock.


so far i haven't had a bsod, but it seems i fixed one issue and might have found another, now when im playing bf4 i can play for about 10-15 min then my entire computer and game will lock up and sound loop freeze. only way to recover from this is to restart the computer.

RE: after i finished writing this my computer locked up on the desktop and my mouse and keyboard stopped working and the lights in both went off.

 

[generalpetres]

ttt

 

[HonorGamer]

after i finished writing this my computer locked up on the desktop and my mouse and keyboard stopped working and the lights in both went off.

Have you tried plugging them into different USB ports?

but it seems i fixed one issue and might have found another, now when im playing bf4 i can play for about 10-15 min then my entire computer and game will lock up and sound loop freeze. only way to recover from this is to restart the computer.

I will do some research on this.

 

[generalpetres]

after i finished writing this my computer locked up on the desktop and my mouse and keyboard stopped working and the lights in both went off.

Have you tried plugging them into different USB ports?

but it seems i fixed one issue and might have found another, now when im playing bf4 i can play for about 10-15 min then my entire computer and game will lock up and sound loop freeze. only way to recover from this is to restart the computer.

I will do some research on this.

The computer freezing/ locking up and the mouse and keyboard stop working are all one event. i wonder if something on my computer is going out or if its a driver or something screwing up.

 

[generalpetres]

my computer froze again but this time my mouse light stayed flashing but my keyboard went off and when i unplugged my usb drive on my keyboard it cause the lights to go on momentarily on the keyboard but quickly went back off so i got an old keyboard i never used and am trying to see if this fixes the issue. i also deleted the usb drivers and force windows to reinstall them and i also disabled the usb power option so hopefully this fixes my current issues.

 

[HonorGamer]

Sorry for this late reply, work has been busy.

When you Uninstalled the drivers, did you do so thru device driver?

 

[generalpetres]

i followed the guide for deleting the INFCACHE.1 file and reinstalling it. i tried using another keyboard but it still does it, i also deleted the creative drivers and installed pax driivers for them instead, still no luck. i think ill pull my computer out and start checking to see if everything is connected 100 percent and nothing is lose.

This only started after i had to reinstall windows due to bad nvidia driver that killed my computer. so im hoping its just a bad driver.

 

[HonorGamer]

Do you have the BETA drivers installed? If so, maybe try reverting back to older versions.

 

[generalpetres]

i don't think i have the beta drivers i tried running verifier again and got a bsod very quickly and when i restarted my computer it did start normally and went into windows basic mode and took at least 10 min to boot all the way in. im going to system restore the computer but here is the files for the most recent verifier bsod.

 

[HonorGamer]

Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.

This is common with maleware infections, install https://www.malwarebytes.org/antimalware/ and fun a full scan.

Size	238.37 GB (255,953,203,200 bytes)
Free Space	        [COLOR="Red"]68.58[/COLOR] GB (73,638,785,024 bytes)

Try and free up some of that space.

Also try CCleaner, http://www.sevenforums.com/tutorials/306648-ccleaner-delete-junk-files.html

Post back, it is also these small things that can cause these BSODs

 

[generalpetres]

i deleted some old games and have 100 gigs free on the drive now, i haven't used the computer in a couple days but ill try some gaming tonight and let you know how everything goes or doesn't. I might try deleting the nvidia drivers if it happens again, but when there is no nvidia drivers the computer doesn't recognize my gtx470 card but it does recognize my 8800gts. any way be back soon