BSOD while playing games and after a few minutes of a Prime95 Test

Muddiless

New member
Local time
5:13 AM
Messages
13
I've been having blue screens for a long time now and I'm clueless at this point. I have replaced my hard drive, GPU, Motherboard, RAM and my OS. My most common blue screens are "a clock interrupt was not received on a secondary processor" and "an uncorrectable hardware error was encountered". I play a lot of Dota 2, and it usually BSOD's within 1-2 games.
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
Hi Muddiless,
There are no dumps in the Zip,
but from the logs,
USB3 hub drivers not installed
PCI simple comms controller drivers not installed.

You only have 2 windows updates??

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Sorry about that, my bad. I just reinstalled windows on a new hard drive, that's probably why. Here are some dump files.
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
Another thing, my PC crashed 48 mins into a memtest. It also freezes within a few minutes of a Prime95 Blend Test, and the other 2 tests eventually make is freeze (a few minutes). Could it a RAM issue despite the fact that I had that replaced a few months ago?
Thanks
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
Bump
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
Before someone posts and tells me to read the OPs system specs, there's no nfo other than it's a custom built desktop running Win 7 64 bit.
.
That said, can You post the Complete System Specs ? Sounds like it'd be either an overheating problem or not having the required PSU wattage.
 

My Computer My Computer

At a glance

8.1 home x64
Computer type
PC/Desktop
OS
8.1 home x64
I assumed all of that would be in the zip logs, but I'll fill it out and report back.
Thanks!
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
I assumed all of that would be in the zip logs, but I'll fill it out and report back.
Thanks!

Really didn't have the time to read all of that. So couldn't find the Case model and fans nfo. PSU Make and Model didn't seem available either ? CPU cooler model might have been listed but as I posted, just don't have the time to go though everything. Since You live in a warm location knowing if the Rig is used in a room with aircon especially since the CPU is a K model, and if it had been running at higher clock rates ? I will try to find the time to go though what You uploaded but going by the specs I did read, I'm sure You've already cleaned the dust from the PC and You've been monitoring temps on the CPU, ect. so posting those temps at idle and under load would be a help
 

My Computer My Computer

At a glance

8.1 home x64
Computer type
PC/Desktop
OS
8.1 home x64
How exactly do I check if it has been running at higher clock rates? I generally turn on the air conditioning for some time while playing any games.

At 35% load, the temperature varies from 60-78 C (According to RealTemp.)
At 13% load (I can't seem to get it below this), the temperature varies from 50-65 C.
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
Stuff like PSU, cooling, case and such are not present in the logs, which is why we need you to fill in your system specs as properly as possible.


Please upload a fresh zip created by the DM Log Collector
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
The new log file.
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
It appears your installation is counterfeit, no support may be provided until a genuine activation has been used on a clean install.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
A tech guy came over and installed a new version of windows to see if the OS was the problem, I'll reinstall my old copy right away. Thanks for telling me
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
I'm back, I had exams so I didn't want to risk reinstalling my older copy of Windows. I just played a match of Dota 2 and after exiting the game and downloading the log collector I blue-screened with the clock interval issue again.
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
Have you reinstalled your older copy before playing?
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Yes I did, but it bluescreens with both versions. I have a new power supply, should I try installing it or is another component the issue?
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
is another component the issue?
It is nearly impossible to tell if certain parts cause issues with the logs.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
If you need any other information I'll get it, what else is required?
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
As said, it is nearly impossible to tell. The best way to tell would be with a kernel dump, but even then it is not 100%.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Well I've replaced the processor, its fan, the hard disk and the GPU. I'll just change the PSU and report back I guess. What exactly is a kernel dump? A BSOD minidump?
 

My Computer My Computer

At a glance

Windows 7 64 Biti7 4790KDDR3, 8GBGTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
i7 4790K
Motherboard
Z97X SOC Force
Memory
DDR3, 8GB
Graphics Card(s)
GTX 980
Hard Drives
Seagate 1TB
PSU
Cooler Master 700 W
Case
Cooler Master
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