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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000174283, Address of the instruction which caused the bugcheck
Arg3: fffff88006c5e030, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
win32k!HmgLockEx+a3
fffff960`00174283 0fb7430c movzx eax,word ptr [rbx+0Ch]
CONTEXT: fffff88006c5e030 -- (.cxr 0xfffff88006c5e030;r)
rax=fffff900c0200000 rbx=0000000000000000 rcx=fffffa80082c4060
rdx=fffff900c0200000 rsi=0000000000000000 rdi=fffff900c0200000
rip=fffff96000174283 rsp=fffff88006c5ea10 rbp=0000000000000000
r8=0000000000000001 r9=0000000000000000 r10=0000000000000000
r11=fffff88006c5ea78 r12=fffff96000384c00 r13=0000000000000000
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
win32k!HmgLockEx+0xa3:
fffff960`00174283 0fb7430c movzx eax,word ptr [rbx+0Ch] ds:002b:00000000`0000000c=????
Last set context:
rax=fffff900c0200000 rbx=0000000000000000 rcx=fffffa80082c4060
rdx=fffff900c0200000 rsi=0000000000000000 rdi=fffff900c0200000
rip=fffff96000174283 rsp=fffff88006c5ea10 rbp=0000000000000000
r8=0000000000000001 r9=0000000000000000 r10=0000000000000000
r11=fffff88006c5ea78 r12=fffff96000384c00 r13=0000000000000000
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
win32k!HmgLockEx+0xa3:
fffff960`00174283 0fb7430c movzx eax,word ptr [rbx+0Ch] ds:002b:00000000`0000000c=????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff9600032c6b0 to fffff96000174283
STACK_TEXT:
fffff880`06c5ea10 fffff960`0032c6b0 : fffff900`c1e5d8f0 00000000`00000001 ffffffff`f4120ee8 fffff900`c22f5990 : win32k!HmgLockEx+0xa3
fffff880`06c5ea80 fffff960`0032bbae : fffff900`c1e5d8f0 00000000`00000000 00000ee8`00000000 00000000`00000000 : win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+0x40
fffff880`06c5eab0 fffff960`0032cab3 : 00000000`00000000 ffffffff`f4120ee8 fffff900`c1e5d8f0 fffff960`00384c00 : win32k!SFMLOGICALSURFACE::DeInitialize+0x4e
fffff880`06c5eaf0 fffff960`002d2a03 : fffff900`c2770370 00000000`00000000 fffff900`c1e5d8f0 fffff900`c1e5d8f0 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4b
fffff880`06c5eb30 fffff960`00285f92 : fffff900`c1ac1010 00000000`00000000 00000000`00000000 fffffa80`086c7680 : win32k!GreSfmDwmShutdown+0x15f
fffff880`06c5eb70 fffff960`001ffce8 : 00000000`00000001 fffff900`c015a010 00000000`00000000 00000000`00000001 : win32k!GreDwmShutdown+0x26
fffff880`06c5eba0 fffff960`00196f0f : 00000000`00000000 fffff880`06c5eca0 00000000`00000000 00000000`00000020 : win32k!xxxDwmStopRedirection+0x78
fffff880`06c5ebf0 fffff800`030c4153 : fffffa80`082c4060 fffff880`06c5eca0 00000000`00000405 00000000`00000020 : win32k!NtUserDwmStopRedirection+0x63
fffff880`06c5ec20 00000000`76eb619a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0215f508 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76eb619a
FOLLOWUP_IP:
win32k!HmgLockEx+a3
fffff960`00174283 0fb7430c movzx eax,word ptr [rbx+0Ch]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!HmgLockEx+a3
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: [COLOR=red]win32k.sys[/COLOR]
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc5e0
IMAGE_VERSION: 6.1.7600.16385
STACK_COMMAND: .cxr 0xfffff88006c5e030 ; kb
FAILURE_BUCKET_ID: X64_0x3B_win32k!HmgLockEx+a3
BUCKET_ID: X64_0x3B_win32k!HmgLockEx+a3
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: [COLOR=red]km:x64_0x3b_win32k!hmglockex+a3[/COLOR]
FAILURE_ID_HASH: {8f81bb6a-de67-bc4d-99db-3f117a68551c}
Followup: MachineOwner
---------