BSOD while playing Hearthstone

ludzki

New member
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Dear all,

I've installed Hearthstone 3 days ago and I experience BSOD while playing, few times for an hour.
I've tried to fix it myself but wiht no result.

I have Windows 7 Home Premium 64bit, which is up to date with all updates.
I have reinstalled graphic card drivers - up to date as well.

But still I get
STOP 0x00000116 atikmpag.sys BSOD

Please find my dm log attached.

BR
jakub
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio SVE14A1V1E
OS
Windows 7 Home Premium 64bit
CPU
Intel i5-2450M 2.50 GHz
Motherboard
Sony Corporation Vaio
Memory
12 GB SODIMM
Graphics Card(s)
Intel(R) HD Grap. Family;AMD Radeon HD 7570M/HD 7670M Graphi
Sound Card
Realtek High Definition Audio
Hello and welcome Jakub now mate there are a few issues with your post that is namely there are no BSOD dump files in the attachment. So please run these and post back
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

You also need to update the system specs because it is very hard to advise when we do not know what we are dealing with System Info - See Your System Specs

Plus I cannot open and read the msinfo32 file because it is in Polish and if you can open it and go to Components > Problem devices and let us know what there is there.

The BSOD dump you do mention is a common one and the usual fix is to uninstall the Catalyst Control Centre and install only the card driver itself and that is from the Ati site itself - the Windows feature is just not good enough. As the specs are not there I cannot link you to the site.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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