BSOD while playing Steam & Netflix, BCCode: F4 & 7A

[NJohnston0912]

I built my computer about 2 months ago. A couple times a week I'll BSOD while playing games on Steam. Many of these times I will be streaming Netflix simultaneously.

Specs:

CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
Motherboard: MSI Z87-G43 ATX LGA1150 Motherboard
Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Samsung 840 EVO 250GB 2.5" Solid State Disk
Storage: Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: Gigabyte GeForce GTX 770 4GB Video Card
Case: Corsair 200R ATX Mid Tower Case
Power Supply: Corsair Enthusiast 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)
Keyboard: Logitech MK320 Wireless Standard Keyboard w/Optical Mouse
Wireless Network Adapter: Linksys AE2500

Worth noting:

• The BCCodes I'm getting from the system crash report are F4 and 7A

• Every time the system BSOD and restarts, the wireless card will not work until it is unplugged and and plugged back in

• Disk drives, Display adapters, Processors, Sound/video game controllers, and USB controller drivers are up to date

• Within Network adapters, while attempting to update "Microsoft Virtual WiFi Miniport Adapter" driver, Windows Security warms me it cannot verify the publisher's digital license. I have not proceeded

• Virus, Spyware, Malware protection: Windows Security Essentials, Spybot S&D, Malwarebytes, SuperAntiSpyware, Hitman Pro 3

Any advice would be awesome.

Thanks,

--
Nate

 

[Arc]

A stop 0xF4 is usually a storage related issue. But usually the crash dump does not contain any more information.

[COLOR=Red]BugCheck F4[/COLOR], {3, fffffa8008b15b30, fffffa8008b15e10, fffff800033837b0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

The stop 0x7A makes it clear that it is a storage related issue.

[COLOR=Red]KERNEL_DATA_INPAGE_ERROR (7a)[/COLOR]
The requested page of kernel data could not be read in.  [COLOR=Red]Typically caused by
a bad block in the paging file or disk controller error.[/COLOR] Also see
KERNEL_STACK_INPAGE_ERROR.
[COLOR=Red]If the error status is 0xC000000E[/COLOR], 0xC000009C, 0xC000009D or 0xC0000185,
[COLOR=Red]it means the disk subsystem has experienced a failure.[/COLOR]
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40006db8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000008fb35860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88000db7cd0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


[COLOR=Red]ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.[/COLOR]

[COLOR=Red]DISK_HARDWARE_ERROR: There was error with disk hardware[/COLOR]

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

Make it sure that the SSD is running with the up to date firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

Post a screenshot of both your SSD and HDD using CrystalDiskInfo - Software - Crystal Dew World

Reseat the sata and power.

• 

Change the SATA cables, and apply it to another port on the motherboard.


Let us know the situation.

 

[NJohnston0912]

Thanks for taking the time to help me out.

Below are my results (red) based off your instructions:

"Make it sure that the SSD is running with the up to date firmware."
Performed firmware check on my SSD using Samsung Magician. Firmware is up-to-date (attached).

"Post a screenshot of both your SSD and HDD using CrystalDiskInfo - Software - Crystal Dew World"
Attached.

"Reseat the sata and power."
Wasn't completely clear on this, because I only have two SATA inputs on my Motherboard. I guess I could unplug my magnetic drive and plug my SSD into that slot. Also, you mentioned replacing the cables. At the moment I do not have any spares. If this is a critical step let me know how I can move forward with the SATA slots and I'll get a hold of some more cables.

Additional comments:
After downloading CrystalDiskInfo, "Conduit" took over my internet browser. This is the 3rd time I've caught this. My understanding is that it comes bundled with a lot of freeware. Other than examining the install package, is there another way to guard from this? That being said, I went ahead and ran the following:
- Malwarebytes (log attached)
- Hitman Pro (log attached)
- SuperAntiSpyware (log attached)

Between these tools and going through Chrome settings, I believe its gone.

Anyways, please have a look at the attached files and let me know how I should move forward.

Thanks again,

--
Nate

 

[Arc]

Replacing cables etc should be a critical job here, because your BSOD says ....

A device which does not exist was specified.

Often improper connectivity causes such a thing.