BSOD while playing WoW, error 0xA0000001

Deismo

New member
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This has recently started happening. I logged on WoW and began to notice these weird texture issues. It looks like a bunch of black lines all over the place. At first, I thought it was a WoW issue but it turns out to happen in any other game or any thing that requires graphics such as a video. It only blue screens on WoW. I haven't tried it on other games with the current drivers. I spoke with one of the Battle.net blue posters and we tried a bunch of things. I uninstalled all display drivers and used driver sweeper to get the left over files. I reinstalled the current version but got the same issue. I installed the new 12.11 beta drivers but got the same issue. I rolled back to 12.8 I believe and although I didn't get a blue screen on WoW, I was still getting the graphic issues. I tried DOTA 2 with these graphics and got the same thing. Instead of getting a bluescreen with those drivers, the game would randomly crash or become unresponsive. I suppose that's better than BSOD. I tried to do a system restore to last week but all of my restore points are from after the problems started.

I did a blue screen log check and got issues with the driver atikmdag. I don't recall installing anything in the past week that would cause problems just out of the blue. This actually happened to me a few weeks ago but I did not get a BSOD. I was getting those graphical issues and thought it was WoW. I ignore it and when I logged back in, there were no errors. This was about 3 weeks ago.

I hope this isn't a huge issue that would cause me to have to spend a lot of money. :(. I have yet to do a full restore because I'm saving that as the last option. All help is appreciated.

[Edit]- Here's my setup.

Sapphire Radeon HD 7850
Biostar TZ77A motherboard
8Gigs of Ram
I3 2120 Sandy Bridge CPU
1 x Antec VP-450 450W ATX 12V v2.3 Power Supply
 

My Computer My Computer

OS
Windows 7 Premium 64bit

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Yes, I checked the box at the bottom but nothing came up.
 

My Computer My Computer

OS
Windows 7 Premium 64bit
I did a mem test and I got no errors.
 

My Computer My Computer

OS
Windows 7 Premium 64bit
The crashes are caused by ATI display driver, and that one you are using is a beta driver.
Code:
lmvm atikmdag
start             end                 module name
fffff880`034ea000 fffff880`03fff000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
 [COLOR=Red]   Image name: atikmdag.sys
    Timestamp:        Sun Dec 02 13:51:53 2012 [/COLOR](50BB0FA1)
    CheckSum:         00AC8840
    ImageSize:        00B15000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
  • Download and install Driver Fusion.
  • Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your AMD/ATI display driver.
  • Boot normally now. Update your ATI/AMD display driver.
    You can get it from the link in our forum, http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.
    ATI_zps0bc28aaa.jpg


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.
I also have noticed that it is causing the crash with another version of the display driver. Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Clean inside the computer, specially the fan grills and air vents.

Check the temperature of the system as well as the graphics card using Speccy. Upload a screenshot of Speccy's summery tab for us.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

  • Double click to open it.
  • Click this button only:
  • 2012-12-13_224441.jpg
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup.

  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I did a clean reinstallation of windows. I have no games to test but I went to youtube and watched a video and started getting the same flickering issues.
 

My Computer My Computer

OS
Windows 7 Premium 64bit
Hum I don't know if Archie would agree but maybe the GPU is dying? I suppose you have tried just simply re seating the GPU and test the power cable to it?
If it is reasonably new then maybe a warranty job.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I was thinking that too. Now, I'm no GPU expert, but I purchased this like two and a half months ago. I don't really do heavy gaming or constant gaming. I'm not sure why it would be dying. I'm going to take it out again and make sure everything is clean but ultimately, it looks like I'm going to aim at getting it replaced.

[Edit] - Attached a screenshot of how WoW looks.
 
Last edited:

My Computer My Computer

OS
Windows 7 Premium 64bit
Now if it were mine I would check not only the air flow paths but also the thermal pastes - probably wouldn't be the first of a bad batch and not the last I guess. But be aware that doing that might void the warranty.

I had a bad Asus Ge Force GTX 650 straight from the box so it was an RTM and look there are so many components on the thing as do mobos etc that one capacitor out and it is good night nurse.

Having said that do you have access to another machine to try it in? I did and that is how I found the unit was malfunctioning - chaotic screen.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I have an old HP Pavilion 533w.
 

My Computer My Computer

OS
Windows 7 Premium 64bit
Hmm that is a golden oldy like my old Dell looks like the card will not fit either size or slot wise.

Don't suppose you have a friend with a machine that can handle it or perhaps another card to try the slot?

Now stating the obvious can you see any scorching of the printed circuit board (PCB) or caps that look dodgy or even what is known as "dry joints" they are the soldered joints for the components into the PCB that are "loose" in the board and will make intermittent contact or none at all.? Same goes for the mobo too.

By the way did the power lead test up ok with the volts? not that means very much because it can have the volts but not the current available.
Another thing you could test is the GPU temps try this CPUID - System & hardware benchmark, monitoring, reporting - saved it to downloads and open it from there - takes a few seconds to install and my GPU cores are running at 35C. (I keep Downloads as an icon on my desktop for easy access - Start type Downloads > send to desktop) It will eliminate the temps if it is that causing the problem.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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