bsod while running video transfer

[plomper1]

hi
i do video transfers and while running pinnacle studio and tansfreing from a vhs tape
i getting a bsod sometimes
here is the report
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000004
BCP2: FFFFFA80052E24D0
BCP3: FFFFFA8004B0C010
BCP4: FFFFFA800215D000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050615-23665-01.dmp
C:\Users\dazzle\AppData\Local\Temp\WER-45240-0.sysdata

TIA

 

[Arc]

The USB video capture device is causing the BSODs.

Try to update the driver to it.

Cannot be more specific to the driver update due to lack of data in your upload.

EDIT: You may search here for the driver update: Download | eMPIA Technology Inc.
________________________________________________

BugCheck FE, {4, fffffa80052e24d0, fffffa8004b0c010, fffffa800215d000}

*** WARNING: Unable to verify timestamp for emFilter64.sys
*** ERROR: Module load completed but symbols could not be loaded for emFilter64.sys
*** WARNING: Unable to verify timestamp for emDevice64.sys
*** ERROR: Module load completed but symbols could not be loaded for emDevice64.sys

[COLOR=Red]Probably caused by : emFilter64.sys [/COLOR]( emFilter64+512 )

Followup: MachineOwner
---------

1: kd> lmvm emFilter64
start             end                 module name
fffff880`0459e000 fffff880`0459fd80   emFilter64 T (no symbols)           
    Loaded symbol image file: emFilter64.sys
    Image path: \SystemRoot\system32\DRIVERS\emFilter64.sys
[COLOR=Red]    Image name: emFilter64.sys
    Timestamp:        Tue Apr 16 09:32:00 2013 [/COLOR](516CCD38)
    CheckSum:         0000A261
    ImageSize:        00001D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.5, DMIVersion 37, Size=2339]
BiosMajorRelease = 1
BiosMinorRelease = 160
BiosVendor = Phoenix Technologies, LTD
BiosVersion = R02-A3S1
[COLOR=Red]BiosReleaseDate = 12/04/2007
SystemManufacturer = Acer                
SystemProductName = Aspire M5100[/COLOR]
SystemFamily =  
SystemVersion = R02-A3S1
SystemSKU =  
BaseBoardManufacturer = Acer                
BaseBoardProduct = F690GVM             
BaseBoardVersion =

 

[plomper1]

I was thinking it was that,so i did update it
It crashed again,while im doing transfer and running a streaming movie..it works so it seems while i transfer i cant do to many othet things

 

[Arc]

I was thinking it was that,so i did update it
It crashed again,while im doing transfer and running a streaming movie..it works so it seems while i transfer i cant do to many othet things

Possibilities are there, depending on the old age of the computer. It may not take a load.

If you report any further BSOD, do it following Blue Screen of Death (BSOD) Posting Instructions so that the zip include all the files there.

 

[Layback Bear]

With only 2 gigs of ram using Windows 7 Ultimate/64 you lucky to get anything done.

How long have you had Windows 7 Ultimate/64 installed and where did you get Windows 7 Ultimate/64?

 

[plomper1]

I had 8 gig ram but then i was having a problem ..it looks like 3 slots dont work now..the windows is a oem from.a dell pc

 

[plomper1]

Using it for about one month

 

[Arc]

I had 8 gig ram but then i was having a problem ..it looks like 3 slots dont work now..the windows is a oem from.a dell pc

Then your windows installation is counterfeit. Dell's OEM is for use in Dell computers only, not on Acer.

And you can expect all sort of issues with a counterfeit installation. Troubleshooting will not help you to minimize the issues until and unless you are using any legit OS.

 

[Layback Bear]

Exactly what I though.
With a counterfeit installation you could of waisted Arc very valuable time trying to fix this system.

If you need help with installing a legal Windows 7 we have experts that can guide you.

 

[plomper1]

Sorry..but the techie did this..so i was sure it was ok..
Now i cant.install a good os without starting fresh?

 

[Arc]

Sorry..but the techie did this..so i was sure it was ok..
Now i cant.install a good os without starting fresh?

Better you start afresh. It will remove the possibilities of those modified codes used by counterfeit software.

Amazon.com: Windows 7 Home Premium SP1 64bit, System Builder OEM DVD 1 Pack (New Packaging): Software
Microsoft Windows 7 Home Premium SP1 64-Bit - Operating Systems - Newegg.com

 

[Layback Bear]

If your techie changed you for a counterfeit Windows 7 I would surly recommend getting your money back.

 

[plomper1]

Im naive..but y is a Dell OS counterfeit its not a copy?
And y are code fake?
TIA

 

[Layback Bear]

Your Dell OEM Windows 7 install will not work on a Acer system.

You hava a Acer motherboard.

F690GVM (Socket AM2