BSOD while running certain videogames w/ sound looping

[ichbinder]

Hello, I have had this PC for a number of months now but originally only had used to to browse the web and play a few games. Now that I've started using it more however, it has started to freeze, turn to a black screen, and sound loop until the computer restarts itself. This has happened many times and I've never actually seen the bluescreen, however I get the report upon reboot:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007F28010
BCP2: FFFFF8800FD441A4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Attached is the requested information, thanks.

 

[FredeGail]

Hello Ichbinder and welcome to Sevenforums.

BSOD Analyse

BCCode analysis VIDEO_TDR_FAILURE

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800c8ef4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fee0ae4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

You had a few pointers towards your Graphics Card. Therefore I recommend you to do a Clean Install of the driver, and in order to do that without having any leftover files, do the below tutorial.

i) Make your way to ATI Drivers - Downloads and download the latest driver for your card, save it to your desktop for instance
ii) Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your rb:
v) Select all the ATI components and analyse them
vi) Clean them, head into Windows without internet and install the driver you've downloaded previously

Best Regards,
Frederik.