BSOD while shutting down the laptop

[goki1990]

I have Hp probook 4510s with windows 7 ultimate 32bit

Before 2-3 weeks when I press shutdown from the start menu, instead of closing windows , bsod happens and restarting the laptop.

View attachment 236169

 

[koolkat77]

Welcome

Your older drivers for your ATI card need updating

[FONT="Verdana"]Driver	c:\windows\system32\drivers\atikmdag.sys (8.1.1.859, 4,00 MB (4.194.816 bytes), [COLOR="Red"]14.07.2009[/COLOR] 00:09)[/FONT]

1. Download and install Driver Sweeper:
   → |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
2. Download the auto-detect tool for AMD.
   → AMD Driver Autodetect
3. Boot into Safe Mode from Advanced Boot Options:
   → http://www.sevenforums.com/tutorials/666-advanced-boot-options.html
4. Type in Driver Fusion in Search
5. Remove all drivers
6. Boot normally now, and install the latest drivers from the
   auto-detect program you downloaded.

OR

Download install drivers from this link:
Download AMD Catalyst Drivers 12.8 Vista - FileHippo.com

Manually uninstall the older first: Control Panel -> Programs -> Uninstall a program

Suggestions:

[FONT="Verdana"][LIST=1]
[*]Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public
[*]Start Menu\Programs\ESET\ESET Smart Security	Public:Start Menu\Programs\ESET\ESET Smart Security	Public
[/LIST][/FONT]

ESET is known to cause BSoDs on some systems. Suggest you to uninstall it and keep Free Microsoft
Security Essentials.
→ ESET Removal Tool
→ Microsoft Security Essentials - Free Antivirus for Windows

[FONT="Verdana"]Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public[/FONT]

Daemon Tools is a known cause to BSoDs. Uninstall it right away.

Let us know if there are more BSoDs

 

[goki1990]

I have the latest 12.8 ati driver on my system... I think that this 12.8 maybe cause this bsod because when I install this update before 2-3 weeks ago the bsod's starts... before I had 12.4 ati drivers.

 

[koolkat77]

You may want to roll back then.