Solved BSOD while streaming flash videos (0x0000007F)

[Telecinision]

Hello,

I've been plagued with various BSODs over the past few weeks, generally while streaming flash videos. Another issue possibly related; I've been having crashes to desktop without error while playing various games such as Divinity: Original Sin and Dark Souls 2: Scholars of the First Sin.

I originally suspected the USB 3.0 NEC drivers provided via ASRock's website, and the variety in BSOD errors has diminished if not completely reduced to 0x0000007F error since disabling that driver.

I greatly appreciate any help that can be provided.

 

[Arc]

Hi Telecinision.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

When done, stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
​

Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Also let us know for any further BSOD.

 

[Telecinision]

Thanks for your response, Arc.

Here is the result of the FurMark stress test after a clean install of the 14.4 WHQL drivers. No crashes or artifacting occurred during the stress test.

 

[Arc]

Nice!

If it BSODs again, let us show the data.

 

[Telecinision]

I just had another BSOD error while playing Dark Souls 2: Scholar of the First Sin. (atikmdag.sys)

Here are the new logs.

 

[Telecinision]

I figured the next logical step would be to run Memtest 86+. It looks like an error was generated some time between 10 & 20 hours. I guess now I have to hunt down the offending stick and remove it. Would a faulty sick of RAM fit the narrative of the BSODs I've been receiving?

 

[Arc]

I figured the next logical step would be to run Memtest 86+. It looks like an error was generated some time between 10 & 20 hours. I guess now I have to hunt down the offending stick and remove it. Would a faulty sick of RAM fit the narrative of the BSODs I've been receiving?

A faulty RAM may cause any (each and every) sort of issue.

Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

test|Slot1|Slot2
RAM1| Error | Error
RAM2|Good|Good

It is a RAM, a bad RAM.

But if you have got a result like that:

test|Slot1|Slot2
RAM1| Error |Good
RAM2| Error |Good

It is a motherboard issue. The particular slot is bad.

If it is a bad RAM, you need to change the RAM. Take the other existing (good) RAM to the shop and get one of the exactly same specification. The best is, get a totally new RAM KIT.

If it is a bad slot, it is a motherboard issue. But changing the motherboard needs a preparation for most of us; so dont populate that slot for the time being.

 

[Telecinision]

Sorry for bumping an old post, I just wanted to update with results.

It turns out that two of my DIMM slots were producing errors. Unfortunately, each one was in a separate dual channel pair, so I had to reduce my RAM to a single 4GB stick. It looks like its time to save up for a new motherboard and processor, since it seems like it might not be the best choice at this time to stay in the AM3 / AM3+ ecosystem.

Thanks again to Arc for all the help.

 

[Arc]

You are welcome, but I am not happy to know the result.

Hope you will be able to get a new board+CPU soon.