BSOD while surfing the internet.

[BurrNinja]

I keep getting this BSOD daily. Please help i need a fix for this i can't use my computer to long and this happens randomly.

Thanks.

 

[koolkat77]

Hi,

The antivirus you are currently using is known and contributing to your BSOD crashes, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test. If we know that it wasn't the cause of your problem you can always install it back.

• Norton Removal Tool

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Free up your start-up, keep nothing except the antivirus:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Let us know the results and further BSODs if any.

 

[BurrNinja]

I unistalled Norton, still blue screens. I did more research it and found out it is a rootkit in my system called
Rootkit.Boot.Pihar.c
Kaspersky Tdsskiller picked it up.
Did more reasearch and its causing the BSOD when it loads random ad's with svchost.exe loading from globalroot\systemroot\svchost.exe and the computer freezes than bam Blue screen.
Any way to remove this rootkit? or should i just reinstall windows?

 

[koolkat77]

Upload the .dmp files.

Did you scan with MBAM and MSE? Did SFC find any files to repair?

 

[koolkat77]

Were you able to resolve the blue screen problems