BSOD While Watching A YouTube Video in Chrome

[themostwanted]

BSOD While Watching YouTube, STOP 0XA0000001

Hello all, I was watching a video on Youtube and my computer hit a black screen, and then the dreaded blue screen of death. BlueScreenView highlighted three files in red: usbehci.sys, USBPORT.sys, and atikmdag.sys
I have included the .zip as per requested on the posting instructions.

 

[Northernsoul55]

Hi Wanted,

STOP 0xA0000001:
Usual causes: Appears to be a custom bugcheck coded into ATI drivers

BugCheck A0000001, {5, 0, 0, 0}
Probably caused by : atikmdag.sys

atikmdag atikmdag.sys Wed Dec 19 20:38:55 2012 (50D225DF)
atikmpag atikmpag.sys Wed Dec 19 19:32:55 2012 (50D21667)

Please update your ATI drivers

http://support.amd.com/us/Pages/AMDSupportHub.aspx

OR You can use the Driver Verification tool to determine which driver you require:

http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#1

Also consider uninstalling Avast and installing MSE:

:ar: http://www.avast.com/uninstall-utility

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

:ar: Microsoft Security Essentials - Microsoft Windows

Please also ensure you have all the latest Windows updates are installed.

usbehci.sys EHCI eUSB Miniport Driver
USBPORT.SYS USB 1.1 & 2.0 Port Driver
These may or may not be related to:

fffff880`06a27000 fffff880`06a37d80 xusb21 xusb21.sys Wed Apr 08 15:28:44 2009 (49DCB49C)

XBox USB wireless controller
BSOD issues in Win7 with 2009 driver

Update your drivers here:

:ar: http://www.microsoft.com/hardware/en-us/downloads#gaming

Post back any developments

cheers

Dave

 

[themostwanted]

Alrighty, I tried everything you told me to do and tried to replicate what I was doing when the BSOD. No BSODs so far. Thanks for your help Northernsoul!

 

[Northernsoul55]

Hi Wanted,

No problem glad to help

Post back in a few days and mark as solved if you feel the issue has been resolved.

Cheers

Dave