BSOD while watching videos and on reboot

[dreman]

Hey all,

I've had similar problems in the past and the solutions that i came across on here only work for a few weeks at a time before the BSODs start up again.
Basically, whenever i play a video, i get a BSOD about a few minutes in. When my laptop is rebooting from this BSOD i usually get about 2 or 3 more while trying to start up. I have to turn it off and let it sit for a few minutes before it can fully start up again.

I updated my drivers and the BSODs only stopped for a few weeks.

Thanks in advance

 

[x BlueRobot]

[COLOR="Red"]BugCheck 24[/COLOR], {1904fb, fffff88005ee2358, fffff88005ee1bb0, fffff88001243e4e}

Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonRead+5fe )

Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

• SeaTools for DOS | Seagate
• CrystalDiskInfo - Software - Crystal Dew World

Post a screenshot of Crystal Disk Info summary:

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

:info: Make sure you have the latest firmware for SSD, and ensure all the SATA and Power cables are connected to the drive.

Check for any file system errors and bad sectors using Option #2 of:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Use this command with Disk Check:

chkdsk C: /f /r

Upload .NFO file:

Start rb: > Type: msinfo32 > File, Save

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[dreman]

The hard drive diagnostic and disk check tested no errors. Here are the other tests.

 

[x BlueRobot]

Update ATI Radeon HD 3200 Graphics:

c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), [COLOR="red"]8/18/2009[/COLOR] 3:48 AM)

• AMD Graphics Drivers & Software

Use the automatic driver search and installation tool provided by AMD.

Install RAM:

Installed Physical Memory (RAM)	2.00 GB
Available Physical Memory	[COLOR="Red"]516 MB[/COLOR]

Follow these steps -

Test for any corrupted drivers, by running Driver Verifier for least 24 hours, stop the test if a BSOD occurs before this time frame. Driver Verifier will place stress on the drivers within your system, which will cause corrupted drivers to crash and hopefully be pinpointed.

• http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

:info: More Help and Information with Driver Verifier - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Memory:

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Run Memtest86+ for least 7-8 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Update BIOS:

BIOS Version/Date	 Hewlett-Packard F.49, [COLOR="Red"]8/17/2009[/COLOR]

 

[dreman]

I've updated the graphics driver but I couldn't find a more recent BIOS. It seems to be working fine for now but I'll run the driver verifier and see what happens. thanks

 

[x BlueRobot]

Okay that's good to know, and you probably have the latest BIOS for your motherboard.