BSOD with minidump files.

[buggybuggy]

This laptop has very random BSOD occurrences. I attempted to download the diagnostic tools but was unsuccessful. I wish I could add more detail other than the two more recent minidumps, but that is the best I have for now. Thank you so much.

 

[YoYo155]

Welcome to SF buggybuggy .

I attempted to download the diagnostic tools but was unsuccessful.

Can you be more specific?

:ar: Please upload the MSINFO32 file:

rb:Start → Run → type MSINFO32 then hit Enter.
In MSINFO32 go to, File → Save → name it your user-name.
Once the file is saved right click it and choose Send to → Compressed (zipped) folder.

Attach the file in your next post.

:ar: Please scan for possible infection and file corruption:

• Download TDSS-Killer and scan for rootkits.
• Download Kaspersky Rescue CD and scan for other types of infections. (a how-to tutorial)
• Download Malwarebytes and DON'T activate the trail (uncheck the box at the end of the installation)
• Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.

(*Kaspersky Rescue CD from a USB thumbdrive)

Let us know the results.

 

[buggybuggy]

Thank you for the welcome!!! I have attached the graball from the serverforums tool. I downloaded X64 Debuggers And Tools-x64_en-us but nothing happens when I double click on it. I also ran the housetrend micro thing and all seemed well.

 

[YoYo155]

Did you run the scans?