KSMike
New member
I'll post a reply with the stickied info but wanted to go ahead and get the story posted. This is a D830, Nvidia Quadro NVS 140M. I'm the original owner, Win7 64, 4GB, I've never had this problem and hadn't installed or knowingly changed anything for several weeks prior to this starting. I brought up Word to edit a document and as soon as it came up, the screen pixelated and I got the BSOD. Since then I've tried:
1) Uninstalling/deleting everything nvidia, reinstalling nvidia v3.41 drivers/tools, with same results.
2) Uninstalling/deleting everything nvidia, reinstalling drivers from the Dell support site (for Vista 64-bit), with same results.
3) Uninstalling/deleting everything nvidia, and allowing Windows to search for drivers on its own, with same results.
In each case, from a cold boot, I get the "Starting Windows" with the dancing windows, then a black screen, then BSOD. I can boot into safe mode with networking and run anything; I see no evidence of memory, SSD, or other problems.
I'm afraid the graphics chipset has failed somewhere, but since this has been such a common BSOD condition for so long I thought I'd ask just to see if anyone knows of another suggestion.
Thank you!
1) Uninstalling/deleting everything nvidia, reinstalling nvidia v3.41 drivers/tools, with same results.
2) Uninstalling/deleting everything nvidia, reinstalling drivers from the Dell support site (for Vista 64-bit), with same results.
3) Uninstalling/deleting everything nvidia, and allowing Windows to search for drivers on its own, with same results.
In each case, from a cold boot, I get the "Starting Windows" with the dancing windows, then a black screen, then BSOD. I can boot into safe mode with networking and run anything; I see no evidence of memory, SSD, or other problems.
I'm afraid the graphics chipset has failed somewhere, but since this has been such a common BSOD condition for so long I thought I'd ask just to see if anyone knows of another suggestion.
Thank you!
My Computer
At a glance
Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz4.00GBNVIDIA Quadro NVS 140M
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell Latitude D830
- OS
- Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz
- Motherboard
- Dell 0UY141--BIOS: Phoenix ROM BIOS PLUS Version 1.10 A17
- Memory
- 4.00GB
- Graphics Card(s)
- NVIDIA Quadro NVS 140M
- Sound Card
- (1) Bluetooth Stereo Audio (2) High Definition Audio Device
- Monitor(s) Displays
- Integrated "Generic PnP Monitor"
- Screen Resolution
- 1280 x 800
- Hard Drives
- Samsung SSD 850 PRO 512GB ATA Device
- PSU
- Integrated
- Case
- Standard
- Cooling
- Standard (all vents cleaned & fan operating normally)
- Keyboard
- Integrated "Standard PS/2 Keyboard"
- Mouse
- Dell Touchpad, HID-compliant mouse, Logitech HID-compliant
- Internet Speed
- A/B/G/N, 36Mbps down, 6Mbps up
- Antivirus
- MS Security Essentials
- Browser
- Firefox (latest version)
- Other Info
- WiFi Module: Intel(R) Wireless WiFi Link 4965AGN