BSOD with unknown cause, possibly related to flash player

melparsons0

New member
Local time
12:29 PM
Messages
1
I'm troubleshooting a user's system that's having the occasional BSOD. Dump log attached. I wasn't able to get many details on what was causing the issue, but possibly related to watching online videos, so Flash. Apologies I can't provide more details. Running on Windows 7 x64 Home Premium. Help is greatly appreciated!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitAMD A4-3320M 2 GHz2 GBnone
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64 bit
CPU
AMD A4-3320M 2 GHz
Memory
2 GB
Graphics Card(s)
none
Test and Diagnose RAM Issues with Memtest86+:

   Tip
  • :info: Pay close attention to part 3 of the tutorial "If you have errors"
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


Code:
[FONT="Lucida Console"]Debug session time: Sat Aug  3 06:04:00.885 2013 (UTC + 6:00)
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 1 days 12:06:27.508
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 1A, {41790, fffffa800105d0e0, ffff, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa800105d0e0
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Back
Top