BSOD within ~10mins of startup, error 0x0000001e

[skooma]

I recently did a factory reset on my HP Pavillion dv6 laptop, and since then I have been getting BSODs within around 10 minutes of my computer being started up in normal mode.

I'm currently using safe mode with networking.

Whenever the BDOS happens, it is always this error; (Took the clearest picture I could manage.)

View attachment 366974

And the required zip file: View attachment 366973

Please help, I have no idea what's wrong. Google is not friendly when you're looking to fix these kind of things.

 

[Laith]

Hiya and welcome to SevenForums!rb:

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\drivers\btwampfl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for btwampfl.sys
*** ERROR: Module load completed but symbols could not be loaded for btwampfl.sys
Probably caused by : btwampfl.sys ( btwampfl+39357 )

This is the Broadcom Bluetooth Driver, update it.

 

[skooma]

Thank you!

Well, I went to run that program you linked- and after the fact that it tells me there are 19 drivers to update (oops) it tells me that I need to pay almost $40 CAD to activate the program to fix them at all.

Well... at least it tells you what the newest version is.

Is there any site you would recommend so I can download them manually... or maybe even just a one-free-use program to update them kind of thing?

 

[Laith]

That's a fake driver updater. Go to Broadcom's original website and download from there. I know one program but it isn't recommended at all.

 

[skooma]

I went to their website and there were no options to download the driver itself- only a program that wouldn't even pick up my bluetooth device.

 

[Laith]

Hm, if you really need bluetooth then we'll have to update the driver. If you don't need it you can just disable it in device manager and enable it again when you need it.

 

[skooma]

I use it to connect to my phone to use its hotspot, it's a lot quicker than trying to fumble with the wifi option that doesn't pick up the connection half the time. I really would like to get it working again!

It's disabled now, after I tried the program from broadcom- just in case.

 

[Laith]

There's an option but it isn't recommended and i'm maybe not able to link it. Look up HP's support site, search for your model and see if there is an bluetooth driver.

 

[skooma]

Well... that definitely gave me a lot of things it says need updating. The broadcom driver was definitely there though! Downloading that now.

 

[skooma]

Well... everything was going well until the very end- then an error popped up.

View attachment 367052

 

[Laith]

Hm, uninstall it using device manager and install it again.