BSOD within minutes of startup

[Oneironaut]

My brother has recently run into a BSOD on his computer and I've been trying to assist. The issue happens within a few minutes of starting up the computer. It may be related to internet access, as using a web browser seems to speed up the arrival of the crash.

He says that the issue started while playing FIFA 13, and it was soon after a new update to the game.

Going into msconfig and disabling all non-windows services seems to have drastically increased the time that the computer can run properly before it hits the BSOD, but the problem persists.

Edit for system information:

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MAXWELL-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0906, 3/26/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Maxwell-PC\Maxwell
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 14.0 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 29.9 GB
Page File Space 16.0 GB
Page File D:\pagefile.sys

 

[x BlueRobot]

[COLOR="Red"]BugCheck 7F[/COLOR], {[COLOR="Blue"]8[/COLOR], 80050033, 406f8, fffff8800cc834a1}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="red"]nvlddmkm.sys[/COLOR] ( nvlddmkm+1df4a1 )

Usual causes:  Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

This bugcheck indicates that a unexpected trap occurred in kernel-mode, more specifically looking at the value of the first parameter we can see that a Double Fault has happened, which is when the processor encountered a problem whilst processing a exception or interrupt.

5: kd> [COLOR="SeaGreen"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`0caa4000 fffff880`0d54b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="Red"]Fri Jan 18 13:22:15 2013[/COLOR] (50F94C87)
    CheckSum:         00A92B69
    ImageSize:        00AA7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your nVidia graphics card seems to be rather outdated, and a potential cause of the problems, please update to the latest WHQL driver using the method outlined below:

Version: 320.18
Release Date for Desktops and Notebooks : May 23rd 2013
In Device Manager: 9.18.13.2018

• http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html

1. Download Driver
2. Start rb: Type: Device Manager
3. Expand Display Adapters
4. Right-Click Driver Name, Uninstall
5. Reboot
6. Run Driver Sweeper
7. Reboot
8. Install Downloaded Driver

Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Remove (suggested):

Pando Media Booster	c:\program files (x86)\pando networks\media booster\pmb.exe

Read this thread for information:

• http://www.sevenforums.com/network-...-days-old-counting-problem-2.html#post2239071

Remove:

Start Menu\Programs\DAEMON Tools Lite

Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or ImgBurn.

Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.