Solved BSODing, Symbols not supported on my verison of windows

[Kaahhhll]

I've been getting random BSOD a couple times a day. I've uploaded my log per the instructions on this site. I cannot read them, could you guys help me out? I fixed one set of problems yesterday that were caused by AVG, but I got BSOD 2 more times today.

 

[Kaahhhll]

Sorry to double post, here is an updated log. I had 3 more BSOD since the last post, and I deleted the ones from years ago.

 

[Kaahhhll]

Bump

 

[Golden]

Host Name:                 ROFLMAO7
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build [COLOR="Red"][B]7600[/B][/COLOR]
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Kyle

Update Windows 7 first to see if the BSOD's continue - its a waste of time and effort troubleshooting BSOD's on an outdated installation.

 

[Kaahhhll]

Would that require a fresh install? Or is there actually a way to update it from Microsoft?

 

[Golden]

Would that require a fresh install? Or is there actually a way to update it from Microsoft?

Your joking right?

Run Windows Update from the Start rb:

 

[Kaahhhll]

I'm not joking. I've run the windows update several times.

 

[Golden]

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

 

[Kaahhhll]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
Windows Product ID: 00426-OEM-8992662-00537
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {79C7E82E-0834-4855-A784-FC27F2D30181}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110408-1633
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{79C7E82E-0834-4855-A784-FC27F2D30181}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TMPWP</PKey><PID>00426-OEM-8992662-00537</PID><PIDType>2</PIDType><SID>S-1-5-21-933884996-223122540-2723990354</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7387A11</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>2NKT32AUS</Version><SMBIOSVersion major="2" minor="4"/><Date>20081113000000.000000+000</Date></BIOS><HWID>80B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600537-02-1033-7600.0000-0772010
Installation ID: 009196394810885355626633300510246976513014839382691726
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: TMPWP
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/30/2015 2:03:39 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:3:2015 06:08
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAwACAAAAAQABAAEAeqjUpKYaSCTyZwo2wJyN755bjoCKmyz32S/I9A==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              A2NC  
  FACP            LENOVO        TC-2N   
  HPET            PTLTD         HPE2NBL 
  BOOT            PTLTD         $SB2NBL$
  MCFG            PTLTD           M2NG  
  TCPA            LENOVO        TC-2N   
  SSDT            PTLTD         POW2NNOW
  SLIC            LENOVO        TP-7X

 

[Kaahhhll]

Well, after using windows update again, I got BSOD while trying to boot. Did a system restore and solved that issue. I'm in the process of downloading another version of W7 (ultimate 64 bit "retail") just going to do a fresh install. Could you still tell me what the crash dumps said in the mean time while W7 is downloading?

 

[Hexagon12]

Would that require a fresh install? Or is there actually a way to update it from Microsoft?

Really?! (facepalm)
Golden didn't said to download SP1 for Windows 7? Yes, he said to download updates from Windows Update, but sometimes SP1 don't appear on Windows Update.

Golden, sometimes people don't understand that you are sayin' to download SP1.

 

[carwiz]

The dumps indicate huge chunks of memory corruption and in-page faults (disk errors). I've never seen such large scale memory corruption. I'm not surprised that Windows Update wouldn't work.

I would remove the drive and memory modules then test them on another system. I'm not sure I'd trust running a chkdsk on your system drive in your system. If it fails, it could permanently toast the drive. Either some memory is bad or the system disk is corrupt, perhaps both.

Added:
A failing motherboard (disk controller) can also cause this problem.

 

[Layback Bear]

Golden is off line at the time.

I do have questions while we wait for Golden.

Where did you get your copy of Windows 7 Ultimate??

Who installed Windows 7 Ultimate on this computer??

The best I can tell this is a counterfeit Windows 7 install.
OEM/SLP on a retail motherboard.
Bios date in log is 2008 way before Windows 7 was even on the market.

You need to install Windows 7 again with and use the proper COA key to activate Windows 7 properly.

We will be happy to guide you through a proper legal install and activation if need be.

***Golden requested you to get Windows 7 Updates because SP-1 is a Windows 7 update. SP-1 is a must have. You will not get it until you have a properly activated legal Window 7 installed.

When you buy a Windows 7 DVD on todays market it should have SP-1 included on the DVD.

From the log.

<Date>20081113000000.000000+000</Date></BIOS>

Windows License Type: OEM SLP

00426-OEM-8992662-00537

From OP specs.

MSI MS 7283 L-NC51M

 

[carwiz]

Golden is off line at the time.

I do have questions while we wait for Golden.

Where did you get your copy of Windows 7 Ultimate??

Who installed Windows 7 Ultimate on this computer??

The best I can tell this is a counterfeit Windows 7 install.
OEM/SLP on a retail motherboard.
Bios date in log is 2008 way before Windows 7 was even on the market.

You need to install Windows 7 again with and use the proper COA key to activate Windows 7 properly.

We will be happy to guide you through a proper legal install and activation if need be.

I think you may be looking at the wrong specs somewhere. The OP shows Lenovo PC with a Lenovo OEM install.

 

[Layback Bear]

Would that require a fresh install? Or is there actually a way to update it from Microsoft?

Really?! (facepalm)
Golden didn't said to download SP1 for Windows 7? Yes, he said to download updates from Windows Update, but sometimes SP1 don't appear on Windows Update.

Golden, sometimes people don't understand that you are sayin' to download SP1.

You most certainly can get SP-1 through Windows 7 Updates. SP-1 is a update.

You can also go to Microsoft Sites and download and install SP-1 separate download if you choose.

***Do you have SP-1 installed or are you having problems installing SP-1?

 

[carwiz]

I think you're right if I can catch up on your updates.

I noticed that late when I was adding the possibility of a motherboard failure.

Oh well. And I was about to suggest he check his Lenovo warranty.

Yep, this thread is toast.

 

[Layback Bear]

carwiz I would of waited for Golden but I thought best you not waste your time chasing drivers and the such until a legal Windows 7 was installed.

 

[Kaahhhll]

Im in the process of installing a retail version of windows as an ISO image from a trusted source. The windows version I had on was a torrented version, with my oem key from my machine. I had my computer crash on me about 3 years ago and a buddy had an install disc laying around that I tossed on it. The reason I was so confused when he asked me to update is because I was under the impression that the windows version I was running was some form of a beta type and that I needed a full retail release. I didnt know he meant using windows update. Im almost done installing the new retail release of W7 right now.

 

[Kaahhhll]

Would that require a fresh install? Or is there actually a way to update it from Microsoft?

Really?! (facepalm)
Golden didn't said to download SP1 for Windows 7? Yes, he said to download updates from Windows Update, but sometimes SP1 don't appear on Windows Update.

Golden, sometimes people don't understand that you are sayin' to download SP1.

You most certainly can get SP-1 through Windows 7 Updates. SP-1 is a update.

You can also go to Microsoft Sites and download and install SP-1 separate download if you choose.

***Do you have SP-1 installed or are you having problems installing SP-1?

I was unsuccessful in installing SP1. Whenever I tried, the windows update said "downloading 0kb of 0kb". I ended up getting so frustrated with it I decided to wipe and try again.

 

[Kaahhhll]

Would that require a fresh install? Or is there actually a way to update it from Microsoft?

Really?! (facepalm)
Golden didn't said to download SP1 for Windows 7? Yes, he said to download updates from Windows Update, but sometimes SP1 don't appear on Windows Update.

Golden, sometimes people don't understand that you are sayin' to download SP1.

You most certainly can get SP-1 through Windows 7 Updates. SP-1 is a update.

You can also go to Microsoft Sites and download and install SP-1 separate download if you choose.

***Do you have SP-1 installed or are you having problems installing SP-1?

This computer is an old Lenovo Think Centre A60 that originally had WXP. The office I got it from paid lenovo to have it updated to 7 when it came out and got a legit key. That version crashed and I explained the rest in one of.my previous comments.